Customer Service Specialist
1 month ago
Job Descriptions:-
(1) Fulfilling North American customers' order and interacting with them via phone, email or chat from the receipt of purchase order untill shipping;
(2) Coordinate and communicate with the Customer Focus Team in China HQ for stock replenishment in the US local warehouse and bonded warehouse;
(3) Coordinate import processes,Process order into the system and prepare shipping documentation for deliveries;
(4) Coordinate with internal Sales Team and Logistics Team in the USA office for smooth deliveries to the Customers;
(5) Prepare invoice and follow-up on payments from the Customers;
(6) Daily check on deals in Hubspot. Ensure terms and conditions in the PO match the price quotation for each THEO's deal;
(7) Compile and provide timely submission of machines' passwords to the Customers;
(8) Coordinate credit account application between THEO sales team and MAX China HQ;
(9) Maintain and upkeep a master file on all THEO's orders;
(10) Compile weekly sales revenue report and send to MAX China HQ;
(11) Perform any other assignments as and when required by the Management.
Job Requirements:-
(1) Bachelor's degree in Business Administration, Marketing, or related field;
(2) Excellent in spoken and written English, proficient in Chinese language to communicate with China HQ is a plus;
(3) Passionate in delivering exceptional customer service and drive towards customer satisfaction;
(4) Preferable with 3-5 years customer service experience in the international trade and (or) logistics;
(5) Excellent interpersonal and communication aptitude to work effectively with both the internal and external customers;
(6) Attention to details. Skilled with numbers and tables;
(7) Organized, excellent in time management and able to work independently to accomplish daily tasks;
(8) Flexibility to adapt to changing work priorities;
(9) Proficient in Microsoft Office suite - Outlook, Word, Excel, etc. Knowledge in ERP system is an advantage.
-
Bilingual Store Customer Service Specialist
3 weeks ago
Westborough, United States The Sherwin-Williams Company Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...
-
Bilingual Store Customer Service Specialist
2 weeks ago
Westborough, United States The Sherwin-Williams Company Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...
-
Bilingual Store Customer Service Specialist
2 weeks ago
Westborough, United States The Sherwin-Williams Company Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...
-
Customer Service Specialist
1 month ago
Westborough, United States Maxphotonics Full timeJob Descriptions:-(1) Fulfilling North American customers' order and interacting with them via phone, email or chat from the receipt of purchase order untill shipping;(2) Coordinate and communicate with the Customer Focus Team in China HQ for stock replenishment in the US local warehouse and bonded warehouse;(3) Coordinate import processes,Process order into...
-
Customer Service Specialist
2 weeks ago
Westborough, United States Maxphotonics Full timeJob Descriptions:-(1) Fulfilling North American customers' order and interacting with them via phone, email or chat from the receipt of purchase order untill shipping;(2) Coordinate and communicate with the Customer Focus Team in China HQ for stock replenishment in the US local warehouse and bonded warehouse;(3) Coordinate import processes,Process order into...
-
Customer Service
3 weeks ago
Westborough, United States BlackTree Technical Group, Inc. Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeJOB PURPOSE: To enter customer orders as well as handle customer calls and requests in an appropriate and timely mannerKEY ACCOUNTABILITIES:Enter orders based on faxes, emails and telephone callsProvide written and verbal quotes to customersRespond to customer requests for information and...
-
Customer Experience Specialist
3 weeks ago
Westborough, United States Cottonwoodres Full timeHiring Immediately! Customer Experience/Leasing Specialist for Parc Westborough Apartments in Westborough, MA!$500 Sign on Bonus!Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude,...
-
Customer Experience Specialist
3 weeks ago
Westborough, United States Cottonwood Residential Full timeJob Description Job Description Hiring Immediately! Customer Experience/Leasing Specialist for Parc Westborough Apartments in Westborough, MA! $500 Sign on Bonus! Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect...
-
Customer Experience Specialist
3 weeks ago
Westborough, United States Cottonwoodres Full timeHiring Immediately! Customer Experience/Leasing Specialist for Parc Westborough Apartments in Westborough, MA! $500 Sign on Bonus! Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude,...
-
Customer Experience Specialist
2 weeks ago
Westborough, United States Cottonwoodres Full timeHiring Immediately! Customer Experience/Leasing Specialist for Parc Westborough Apartments in Westborough, MA! $500 Sign on Bonus! Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude,...
-
Customer Experience Specialist
3 weeks ago
Westborough, United States Cottonwood Residential Full timeJob DescriptionJob DescriptionHiring Immediately! Customer Experience/Leasing Specialist for Parc Westborough Apartments in Westborough, MA!$500 Sign on Bonus!Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment...
-
Customer Experience Specialist
2 weeks ago
Westborough, United States Cottonwood Residential Full timeJob DescriptionJob DescriptionHiring Immediately! Customer Experience/Leasing Specialist for Parc Westborough Apartments in Westborough, MA!$500 Sign on Bonus!Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment...
-
Customer Experience Specialist
2 weeks ago
Westborough, United States Cottonwood Residential Full timeJob DescriptionJob DescriptionHiring Immediately! Customer Experience/Leasing Specialist for Parc Westborough Apartments in Westborough, MA!$500 Sign on Bonus!Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment...
-
Customer Experience Specialist
1 week ago
Westborough, United States Cottonwood Residential Full timeJob DescriptionJob DescriptionHiring Immediately! Customer Experience/Leasing Specialist for Parc Westborough Apartments in Westborough, MA!$500 Sign on Bonus!Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment...
-
Loan Servicing Specialist II
2 months ago
Westborough, United States BankTalent HQ Full timeOverview Responsibilities include performing a variety of loan servicing and processing activities in conformance with established bank policies, procedures and objectives. As a senior member of the team, serves as a knowledgeable resource to the Commercial Loan Servicing Specialist I. Performs any functions, within scope of authority and expertise, to...
-
Loan Servicing Specialist II
2 weeks ago
Westborough, United States Middlesex Savings Full timeOverview: Responsibilities include performing a variety of loan servicing and processing activities in conformance with established bank policies, procedures and objectives. As a senior member of the team, serves as a knowledgeable resource to the Commercial Loan Servicing Specialist I. Performs any functions, within scope of authority and expertise, to...
-
Customer Service Auditor
2 weeks ago
Westborough, United States Health Plans Inc Full timeJob DescriptionJob DescriptionDo you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t...
-
Customer Service Auditor
2 weeks ago
Westborough, United States Health Plans Inc Full timeJob DescriptionJob DescriptionDo you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t...
-
Customer Service Auditor
1 day ago
Westborough, United States Health Plans, Inc Full timeDo you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.What we doHPI...
-
Customer Service Auditor
2 weeks ago
Westborough, United States Health Plans Inc Full timeJob DescriptionJob DescriptionDo you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t...