Regulatory Compliance Analyst

3 weeks ago

Irving, United States 7-Eleven Full time

▶ Who we are

Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.


As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.


But there’s a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.


At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.


Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.


▶ How we lead


At 7-Eleven we are guided by our Leadership Principles.

  1. Be Customer Obsessed
  2. Be Courageous with Your Point of View
  3. Challenge the Status Quo
  4. Act Like an Entrepreneur
  5. Have an “It Can Be Done” Attitude
  6. Do the Right Thing
  7. Be Accountable


Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.


▶ About This Opportunity


JOB SUMMARY:

The Regulatory Compliance Analyst plays a crucial role by ensuring the business operates in accordance with all legal and regulatory requirements and standards including independent handling of regulatory violations. This will include researching jurisdictional regulatory requirements, obtaining facts of violations, working toward resolving violations and civil money penalties and drafting and filing timely corporate responses to various regulatory agencies. Duties also include identifying compliance gaps to be addressed through training by coordinating with training teams to implement training so compliance gaps can be filled. Requires a keen sense of urgency while working with a high volume of cases. Excellent people and writing skills required since position is the face of the company with regulators.


KEY DUTIES AND RESPONSIBILITES:


  • Identifying, monitoring, and addressing regulatory violations for company‐operated stores including Alcohol, Tobacco, Plastics bans, SNAP, among other regulatory violations and permitting and licensing matters.
  • Liaison to corporate licensing, permitting and renewal teams and assist in addressing entity and license‐ related conflicts before violations occur.
  • Liaison to State Alcohol and Tobacco Regulatory agencies to address suspension and violations regarding licenses.
  • Address issues relating to Food/Restaurant Licenses, USDA SNAP Liaison, TX ABC Compliance Audits, Sale of age‐restricted products to minors.
  • Resolve license compliance issues when required.
  • Reporting, databasing and documenting compliance matters.
  • Provide recommendations to mitigate compliance with SEI Departments/Teams such as Fuel Compliance, Asset Protection, IT, training, HR, Tax, Real Estate and Legal.
  • Draft responses advocating lesser penalties regarding fines imposed by regulatory agencies.
  • Create processes as to when regulatory issues need to be appropriately escalated from store level to leadership.
  • Creating and implementing documented regulatory compliance processes/procedures to include assisting field communication and development of job aids.


Preferred Qualifications:


  • Bachelors/4 Year Degree
  • 5 years of experience
  • National Association of License & Compliance Professionals (NALCP)

Other skills that will make you successful in this role:


  • Well organized and developed sense of written processes and procedures
  • Strong Communication Skills both written and oral
  • Demonstrates a sense of urgency
  • Collaborative nature and willingness to participate in learnings presentations
  • Identifies issues before they become problems
  • Strong Problem‐Solving Skills
  • Ability to identify regulatory compliance issues, changes and trends
  • Strong collaborative skills and reaches out to the necessary stakeholders
  • Performs as a regulatory compliance subject matter expert

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