Pharmacy Technician Specialist-Specialty Pharmacy Fulfillment Operations, Full-time Days

The salary range for this position is $26.69
- $37.37 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer
a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities

we offer
in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine.

Benefits:
$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year ($125 for part-time) Matching 401(k) Excellent medical, dental and vision coverage Life insurance Annual Employee Salary Increase and Incentive Bonus Paid time off and Holiday pay Description The Pharmacy Technician Specialist reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. Specialty Pharmacy Fulfillment Operations

Responsibilities:
Follows process of receiving, verifying, and stocking drugs, controlled substances, and supplies Prints daily ABC invoices and pulls out any dropship or alternate D/C received; separates any controlled substance and have 222 printed to receive in CSM Generates reports for cycle counting the stockroom and refrigerators, printing expiration report Oversees expiring medication process Collaborates with Procurement/Supply Chain to maintain appropriate inventory par levels/drug inventories; communicates inventory problems to leadership/Procurement Rectifies issues with receipt of orders, back orders, shipping errors, and incorrect pricing Takes appropriate and timely action on drug recalls; communicates key information to leadership Coordinates and effectively communicates with management, co-workers, customers, and other healthcare professionals regarding changes to workflows, updates, backorder, and new drug information when/where appropriate Maintains purchasing records including invoices, purchase orders, catalogs, and historical records Generates pick lists and labels as required Forecast daily, weekly medication doses and supplies needed and communicates with Inventory Technician Communicates with Inventory Technician any out-of-stock medications Identify, research, and resolve issues and consumer complaints Possess working knowledge of participating third‑party payors and their requirements Establish and maintain open communication with pharmacy operations analysts regarding third‑party billing issues and centralized procurement team regarding ordering and inventory matters Assists with prescription audits as needed Troubleshoot and resolve billing rejections and subsequently rebill claims to appropriate carriers for all commercial, federal, and state insurance plans Verify and accurately update patient demographic information in appropriate system(s) Document patient's insurance information in appropriate system(s) Refer and document any clinical questions regarding prescriptions, drug information, or health conditions requiring follow-up to a pharmacist Utilize case management and pharmacy software systems to schedule prescription refills and adjudicate claims Coordinate prescription orders accurately and appropriately, including, but not limited to, "ready at" date, time, and shipping/delivery method Perform point-of-sale functions Understand and adhere to drug specific Risk Evaluation and Mitigation Strategies (REMS) requirement and identify w