Helpdesk Support

Date Posted: 05/15/2024

Hiring Organization: Rose International

Position Number: 464080

Job Title: Helpdesk Support (Call Center)

Job Location: Latham, NY, USA, 12110

Work Model: Onsite

Shift: 40 hours per week.

Employment Type: Temporary

Estimated Duration (In months): 5

Min Hourly Rate ($): 20.00

Max Hourly Rate ($): 25.00

Must Have Skills/Attributes: Call Center, Computer Literacy, Computer Operations, Helpdesk

Job Description

**Only those lawfully authorized to work in the designated country associated with the position will be considered. **

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. **

Free parking is provided at this location.

The Computer Support Specialist will be responsible for answering calls, and/or responding to emails within our IT Call Center from users regarding technical issues they are experiencing, may it be hardware/software. Looking for Computer Support candidates who have previous experience working in a support call center role.

Skills:

• Software (Windows 10/11, MS O365, Adobe)

• Hardware (Laptops/Printers/Scanners)

Abilities:

• Professional, respectful, provide great customer service with verbal communication and writing ability

• Able to work well with other team staff

Preferred Education:

• High School or Technical Degree/Certificate Program

Offers will be contingent upon successful completion of background check.

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.