AVP, Property Claims Advocate

5 days ago

Satellite Beach, United States Amwins Group, Inc Full time

AVP, Property Claims Advocate

(Florida- remote)

Amwins Group is conducting a candidate search looking for an AVP, Property Claims Advocate.

Amwins Group, the largest wholesale brokerage and group benefits insurance administrator in the world with annual placed premiums more than $40B. Amwins is privately owned with the employees owning the majority stake. We have over 63 operating companies across 5 divisions, over 175+ locations around the world, and 7.5k employees. Amwins has expertise across a diversified mix of property, casualty, and group benefits products, and offers value-added services to support these products, including product development, underwriting, premium and claims administration, and actuarial services. Please visit our website at www.amwins.com

Position Summary

Claim Advocates provide support for our sales operations in a variety of ways, including, but not limited to, claim advocacy, policy interpretation, policy creation and modification, and building relationships with key markets and retail partners. Claims is a dynamic position that requires flexibility and urgency combined with strong technical capabilities and a servant leadership attitude. As a member of the Group Support Team (GST), this position supports Amwins’ Head of Claims in various capacities.

Key Areas of Responsibility

  • Provide advocacy as needed, including reviewing ROR/Disclaimer letters, completing an analysis on the coverage position, and advocating appropriately for the correct position.
  • Document daily advocacy efforts.
  • Participates in the development of strategic planning based on trends derived from daily advocacy efforts.
  • Develops and maintains strong working relationships across Amwins business units to effectively advise on claims topics.
  • Participates in claim audits and reviews as needed.
  • Participate in and possibly present at industry conferences to drive Amwins brand awareness.
  • Build strong working relationships with retailers and markets to enable more effective interactions on issues.
  • Support sales with policy and endorsement creation on an as-needed basis.
  • Monitor legal and legislative outcomes and changes and communicate the impacts to leadership.

Qualifications

  • Bachelor’s Degree or equivalent work experience required.
  • 5+ years combined experience in a carrier claim department or TPA handling Property claims, including coverage analysis and decision-making.
  • E&S claim background strongly preferred.
  • Excellent verbal and written communication skills.
  • Ability to analyze Property line coverages.
  • Strong negotiation skills.
  • Ability to collaborate with all levels of the firm.
  • Continuous, life-long learner with high resilience and adaptability.
  • Ability to leverage prior professional experiences and leadership understandings to further enhance and strengthen Amwins servant leader culture.
  • Strong analytical ability and solid judgment.
  • Highly organized and self-motivated.
  • Comprehensive understanding of business workflows between brokers, retailers, and markets.


Core Competencies

Technical Expert: Compelling multi-line insurance background with knowledge to assist with coverage disputes. Extensive experience managing Third Party Adjusters, Carrier claims departments, and Managing General Underwriting Programs.

Results Oriented: Approach tasks proactively and anticipate needs. Highly organized with strong attention to detail and the ability prioritize multiple work streams without sacrificing quality.

Data Driven: Comfortable synthesizing complex data to provide insights into loss trends and contribute to the improvement of underwriting practices. Makes data-driven decisions and can quantify and communicate associated benefits and risks.

Outstanding Communicator: Excellent verbal and written communication, collaboration, presentation and influencing skills. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities.

Influencer and Collaborator: Develop and maintain productive working relationships with other internal leaders, clients, brokers, claim handlers, underwriters, and legal counsel. Effective negotiator, able to provide guidance and seek input from others as needed to achieve the best result possible.

Continuous Improvement Focused: Willing to ask questions and explore innovative ideas. Eager to learn and focused on continuously improving group capabilities and operational efficiency.

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