Library Assistant

Library AssistantIf you like to share knowledge and provide excellent customer service, consider joining us to become a member of a dynamic team dedicated to serving a growing community As a part-time Library Assistant for our Georgia T. Lord Library, you will provide routine customer service, service routing, and clerical work for the library. Your role will be essential in guiding our customers to explore and use library services and resources.
At the Maricopa County Library District, we are continuously working to support the changing need of our diverse and connected community for all of Maricopa County. Our mission is to provide access to technology, digital services, and information to improve the quality of life for our residents. Choose a job with a purpose. Choose the Maricopa County Library District.
Proud to Offer:Work with a greater purposeOpportunities for growth and development within Maricopa CountyExceptional work-life balanceAbility to gain experience in a library settingWe Require:Two years of customer service experienceHigh school diploma or GEDPost-secondary education may substitute for the required experience on a year-for-year basisWe Also Value:Experience with library-related automation systems, such as Polaris ILSExperience with information retrieval from library-related databasesExperience working or volunteering in a public libraryExperience assisting customers with online account payments and account managementBilingual skills in Spanish and EnglishJob Contributions:Issues, verifies, and renews library cards for customersInforms customers of their account status and answers basic reference questions and directional questions from customersResolves customer concerns by phone, in person, or by e-mail/online. Refers customer concerns to the appropriate staff member or supervisor as necessaryInitiates search for materials claimed "returned"Processes library materials for shelving and routingPerforms opening or closing duties as assignedAssists with the maintenance and display of the collectionAssists customers with the use of a self-service payment kioskWorking

Conditions:
Library environment requiring evening and weekend availabilityAbility to cover shifts at nearby library branchesAbility to lift up to 20 pounds floor-to-waist; lift up to 5 pounds waist-to-shoulder, lift 1 pound shoulder-to-overhead, carry up to 10 pounds a distance of up to 50 feet, and push/pull up to 50 pounds a distance of 100 feetSelection Procedure:Consideration will only be given to candidates who submit online applicationsCandidates will be contacted primarily through email and their Workday online application profileMust pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitiveMaricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process.