End User Support Specialist

2 weeks ago


Roswell, United States Apex Systems Full time

Please only apply if you are currently located in Roswell, GA and are willing/able to work onsite. Thank you


Specific Responsibilities Of This Position:

Intake notes are attached Technical will work on-site with End User Services Team aka - PC Support/Repair team. Technical will support End Users in a Remote and Onsite support model.

Responsibilities will include:

  • Build/Image Notebooks/Desktops with specific work instruction
  • Hardware Inventory Management receive hardware count stock
  • Prepping equipment for deployment or retirement Formatting Hard drives sorting stock testing of older equipment
  • Deployment of New End User Hardware laptops desktop accessories
  • OS Supported: Windows Linux MacBook iOS
  • Troubleshoot Hardware and Operating System Issues
  • Work from a Ticket Based System
  • OS Supported: Windows Linux MacBook iOS Technical needs to be able to
  • Interacting with End Users in a professional and courteous manner
  • Adapt quickly to change in workload priorities



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