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Voip Engineer

4 months ago

Richmond, United States Mitchell Martin Inc. Full time

****** No C2C or 3rd Parties ******


Title: VOIP Engineer

Location: Richmond VA, Jacksonville FL, Kennesaw GA (No Remote, No Relocations)

Type: W2 Contract - No C2C or 3rd Party


NO RELOCATION - MUST BE IN EITHER RICHMOND, JACKSONVILLE OR KENNESAW


MUST HAVES:

#1 Telephony/Voice Engineer with 5+ years of experience in designing and engineering VoIP services.

#2 Administer Cisco Call Manager or Sangoma SBC platforms

#3 Analyze SIP messaging



Description:

  • The candidate will be responsible for engineering, certifying and onboarding webcasting and live events application(s) from inception to production.
  • 3-5 years of engineering and deployment experience of webcasting products such as OpenExchange, VeraCast, On24, Kollective Peering and Kaltura CDN.
  • 5-10 Years of experience in technology field. Experience in financial industry is preferred
  • Deliver solutions based on business requirements or defined standards within the technology organization
  • Ensure seamless integration of Webcasting and Live Events solutions into the Bank environment
  • Consult with Lines of Business as a subject matter expert (SME) for Webcasting and Live Events solutions
  • Meet with business to define requirements, demonstrate solutions, and collect feedback
  • Develop solutions that incorporate user requirements, system functionality, and support considerations to deliver a fully functional end to end user experience
  • Oversee risk, audit, and compliance items in the space, drive solutions, and monitor to closure
  • Assess the resource requirements for deployments, secure resources, and drive to completion
  • Provide feedback to Architecture and Product teams as to the catalog of standard products, and business requirements for changes to the catalog
  • A thorough understanding on streaming protocols, voice and video QoS statistics, latency, jitter, packet lost, MOS, frame bit rate*** bandwidth.
  • A thorough understanding of optimization technology such as hardware acceleration and virtual machine client plugins.
  • Ability to read and investigate application crash dumps.
  • Knowledge of headset and camera technology, peripheral driver, firmware and features.
  • Knowledge of Splunk, Power Shell, ProcMon, Fiddler, CM, Remedy, Jira and other tools to assist in Root Cause Analysis