Talent Services Coordinator

Talent Services CoordinatorAt Basis, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media. We're not just building advanced technology; we're also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally. With our headquarters in Chicago,

we offer
flexible work options across the U.
S. and Canada, including remote, hybrid, or on-site at headquarters.
The Talent Services Coordinator is responsible for executing key Talent Services processes across the employee lifecycle. This role processes HR transactions, responds to employee inquiries, supports HR technologies, maintains data integrity across systems, and provides administrative and operational support across Talent & Development.
Supporting employee lifecycle operations by processing HR transactions related to hiring, onboarding, talent movement, headcount changes, terminations and more, while ensuring accuracy, timeliness, and compliance with established processes.
Providing employee support through Workday Help and other Talent Services channels, responding to employee inquiries, resolving entry-level cases, educating employees on available resources, policies, and procedures, and promoting a self-service culture.
Maintaining data integrity across Workday and related systems through ongoing data entry, validation, and recurring weekly, monthly, and quarterly audits, proactively identifying discrepancies, resolving data issues, and ensuring the accuracy of employee and organizational data.
Providing administrative and systems support across Talent & Development, including learning administration (course creation, enrollments, attendance tracking, and travel requests), talent administration (position and requisition creation, personnel changes), and recruiting administration (referral bonus processing, sign-on bonus processing, and external job board audits).
Supporting operational excellence across the team by delivering accurate, efficient, and consistent support, assisting with compliance-related activities, contributing to process and service improvements, and supporting cross-functional Talent & Development initiatives and projects.
What You Bring To The TableStrong attention to detail with a commitment to data accuracy, operational excellence, and delivering high-quality workAbility to manage multiple priorities in a fast-paced environment while maintaining exceptional accuracy, organization, and follow-throughStrong written and verbal communication skills with a service-oriented mindset and commitment to delivering a positive employee experienceCuriosity and a continuous learning mindset, with a desire to understand processes, solve problems, and expand knowledge across Talent & Development operationsTechnology-savvy and adaptable, with the ability to quickly learn new systems, tools, and processes and identify opportunities to improve efficiency and service deliveryThoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning.
Commitment to creating inclusive, respectful environments where all voices are valued and supported.
Bonus PointsPrevious experience in Human Resources Operations, Shared Services, or a related administrative or customer support role.
Familiarity with HRIS platforms such as Workday, ADP, or similar systems.
Experience supporting employee inquiries in a shared services, help desk, case management, or ticketing environment.$60,000
- $65,000 a year This salary range reflects a typical compensation range for the role and level in most U.
S. locations. Final compensation offered will depend on your location, experience, and skills. Total compensation may also include bonuses, equity, and competitive benefitsIntegrity in HiringAt Basis, integrity is at the core of how we hire. To protect our candidates and our company, we verify identity, education, and employment history for all hires. Some roles may also require onsite or in-person interviews as part of the process. Any misrepresentation of identity, experience, or skills may result in removal from the hiring process or termination of employment. We value transparency and authenticity and expect the same from every applicant.
Life with BasisWe're committed to our people's growth and well-being because our success is tied to theirs. That's why we've earned recognition as a top workplace, including: Ad Age, #1 Best Places to Work 2025, WorkLife's #1 Most Committed to Work Life Balance, and the Chicago Tribune's Top Workplaces in Chicago.

We offer
competitive perks, including a flexible work week, 401k/RRSP matching, mental health support, paid sabbaticals, generous parental