Chief Technology Officer
3 weeks ago
Role
Chief Technology Officer / CTO
Location
● Onsite in Orange, CA. (Relocation assistance available.)
OR
● Remote with travel to Orange, CA 25% of the time.
Management
Currently, this is an individual contributor. As we continue to grow, this will evolve into a management role. Will build an IT organization.
Reports to
Chief Executive Officer
Employment Type
Full-Time, W2, Direct Hire
Benefits
Medical. Dental. Vision. PTO and Holidays. We don’t currently have 401(k) but are working toward it being a benefit offering in the future.
The Opportunity
The CTO will play a critical role in driving our company's technological vision, overseeing the creation and implementation of innovative software solutions and POS Gateways. The CTO is a senior software development role in the company, reporting directly to the CEO. He/she will own and have complete responsibility for the IT organization POS Gateways and CRM tools. This position will play a key role in integrating CRMS and POS tools into reporting. The CTO will work with the CEO to build out the IT organization.
The Company
We are a payment solutions provider that enables merchants to accept a wide range of payment methods, including credit and debit cards, mobile wallets, and online payments. Our offering includes retail POS, e-Commerce transactions, Petro, B2B, live events, restaurant table management, KDS, and mobile orders. We Provide Merchants with Innovative, Flexible Payment Processing Solutions and a Comprehensive Package of Products.
Our Goal is to Help Businesses Transact Payments Securely and Efficiently. From National Brands to Local Businesses, We Aim to Support each Industry and Tailor each Solution to their Specific Needs.
● Start with the Merchant: Our merchants are our top priority. Every day we are hyper-focused on making their experience with us pleasant and seamless.
● Deliver Results: We provide great service to our consumers, customers, our communities, and to each other. We make a real difference by working together.
● Act with Integrity: We openly collaborate in pursuit of the truth. We have no tolerance for politics, hidden agendas, or passive-aggressive behavior. We are a fully transparent organization.
● Team on a Mission: We are committed to helping our customers by working together with equal parts humility and ambition.
● Make a Difference Everyday: We focus on solutions, and we arrive every day inspired to make an impact through our talents, passion, and hard work.
Culture
The team is understanding and flexible. We prioritize the personal development and career trajectory of each employee. We offer an environment where your ideas are valued. Through collaboration, team members can unleash their potential. Being part of a successful team fosters a sense of pride and fulfillment. We encourage team bonding at least once a month.
Responsibilities
1 - Leadership
● Play a key role in contributing to overall business strategy.
● Act as a trusted advisor to the CEO and other executive leadership regarding software development and technology operations.
● Build and manage an IT Organization.
3 - Infrastructure, processes, systems
● Research, develop, and implement POS Gateway.
● Research, develop, and implement a robust CRM or improve existing CRM.
● Implement metrics, monitoring, and processes to assess system and infrastructure performance.
● Continually assess and upgrade processes for product quality, risk management, high availability, performance, and user experience.
● Provide strategic and development direction and oversight for the design, development, operation and support of development and production systems and programs, including application management, security and risk management, and infrastructure and operations support management.
4 – Innovation
● Maintain currency on innovative technologies and platforms and provide direction on emerging technologies to be assimilated, integrated, and introduced within the enterprise.
● Lead the establishment and execution of a digital workplace strategy that ensures employees have the tools and work environment to be more engaged, productive, and effective.
Qualifications, skills, and experience
● Payments industry IT experience required.
● Experience building and maintaining a POS Gateway required.
● Experience building and maintaining a robust CRM required.
● Experience with building an IT organization from scratch.
● Robust recent development experience with a wide range of programming languages.
● Candidates with experience as an individual contributor in software development who have risen up through the leadership ranks are preferred.
● Candidate will be ready to “roll up his/her sleeves” and bring a hands-on player/coach perspective to product development.
● He/she will define success in terms of results and will have a strong sense of urgency and bias for action.
● Able to balance assertiveness with collaboration.
● Possess a strong sense of process, discipline, and attention to detail.
● Have interpersonal, leadership, and collaboration skills needed to drive development decisions across the organization.
Miscellaneous
● There is no vaccine mandate in the office.
● Visa sponsorship is not available for this role.
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