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Head of People

2 months ago

Boston, United States Bluebird Kids Health Full time

About Bluebird Kids Health

Bluebird Kids Health is a dynamic, early-stage organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive. We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and staff.


Position Description

Bluebird Kids Health is seeking a dynamic and compassionate HR and People leader with a patient and family-first mindset to serve as Head of People. This role will play a pivotal role in shaping overall culture and experience in pursuit of growth and furthering our mission, at scale. Reporting to the COO, the Head of People will be responsible for leading all aspects of HR while fostering a vibrant and inclusive workplace environment. Areas of well-rounded expertise should include, talent acquisition, talent management, talent development, HR operations (benefits, compensation and HR technology), people experience, employee relations and HR compliance.


What You’ll Do (Duties & Responsibilities)


Strategic People Leadership & Operations

  • In collaboration with the leadership team, defines and implements HR/People strategies and initiatives that support and elevate Bluebird Kids Health’s mission and values.
  • Keeps current on HR best practices and effectively communicates strategy to key stakeholders.
  • Provides oversight and direction for HR people, processes, technology, with strong focus on PEO relationship(s), strategy and delivery.
  • Oversees the development, comparison and administration of competitive Total Rewards programs across corporate and clinic settings, including compensation and benefits programs.
  • Responsible for maintaining relationships with key external partners and brokers critical to operational success (i.e. PEO, benefits, compensation, technology, etc.).
  • Leverages HR subject matter expertise to support prospective practice acquisition(s) and diligence.

Talent Acquisition, Management & Development

  • Builds and oversees the recruiting people and processes that attract top talent who are passionate about the Bluebird Kids Health mission, cultivating an A+ organizational culture.
  • Implements engaging and effective onboarding programs to integrate new hires and acquisitions seamlessly into the company culture and model.
  • Creates, manages and facilitates performance management process(es) to drive employee engagement and development, both at corporate and clinic/healthcare delivery settings.

People Experience & Engagement

  • Promotes service excellence and deliberately crafts people experience strategies, with the goal of delighting customers and winning believers in the Bluebird Kids Health organization.
  • Establishes, manages and facilitates employee sensing strategies to provide strategic insight around employee retention, engagement, and turnover.
  • Spearheads workforce planning projects, analysis and initiatives, both within the clinic and corporate environments respectively.

Employee Relations & HR Compliance

  • Manages employee relations investigations and counsels leadership and staff as needed.
  • Advises on employee discipline and termination of employees in accordance with company policy.
  • Monitors and ensures organizational compliance with federal, state, and local employment laws and regulations.

*Perform other duties as assigned


What You’ll Need (Education, Experience, Certifications)

  • Bachelor’s degree in HR, Business Administration, or a related field; Master’s degree preferred.
  • Possess 10+ years of progressive experience in HR & People, with healthcare and startup experience strongly preferred.
  • Possess 3+ years of managing HR staff.
  • Must have dedicated experience working with professional employer organizations (PEOs), with Insperity PEO experience preferred.
  • Strong knowledge of state and federal employment laws, regulations, and best practices.
  • Excellent interpersonal, communication, and leadership skills.
  • Experience-focused, proactive, and results oriented.
  • Proven track record of driving HR initiatives that are aligned and support business objectives.


Bluebird Kids Health is an Equal Employment Opportunity Employer. We embrace the richness of diversity and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We recognize that traditional job requirements can sometimes inadvertently exclude talented individuals from underrepresented backgrounds or those who have taken non-traditional paths to acquire their skills. Therefore, even if you do not meet every listed requirement or have gained your qualifications in unconventional ways, we wholeheartedly encourage you to apply. We value passion, potential, and the drive to learn just as highly as formal qualifications, and we are committed to building an inclusive workplace where everyone’s contributions are valued.


What We Offer

  1. The opportunity to serve as Head of People within a mission-driven pediatric care delivery organization.
  2. A competitive compensation package with performance incentives and, for some roles, equity participation.
  3. A collaborative and dynamic workplace with significant professional growth opportunities.
  4. A diverse and inclusive company culture that values every team member's contribution to our mission.
  5. Competitive medical, vision, and dental insurance products.
  6. Other programs including employee assistance, caregiver support, commuter benefits, flexible spending accounts, health savings accounts, short- and long-term disability benefits, and other exclusive employee benefits.
  7. Generous paid time off.


Most benefits are available to full-time employees who work 30+ hours per week on average and their dependents.