Service Desk Agent

2 weeks ago


Des Moines, United States QCI. More Than Technology. Understanding. Full time

Description

Mid-level service desk position that will be working with Windows, SCCM, Powershell, Intune, Entra, Seva, and Teams to fulfill to service IT needs.


Skills

Detail oriented, quick learner who is customer service oriented

Organized

Windows configuration, ServiceNow, and Sharepoint online

Hardware deployment and inventory management

Power Automate


Responsibilities

Managing hardware inventory

Imaging and configuring laptops

Shipping equipment

Working with end users to onboard them



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