Legal Receptionist

K. J. Law P.A. provides legal representation to clients in and around the Tavares area, including Lake County, Sumter County, and Marion County. Our attorneys have formal prosecution experience and handle many areas of practice, including family law, divorce, mediation and criminal cases, as well as DUI/DWI cases. We understand the values of family and fairness, and will fight honestly and aggressively for you. 

Role Description

As a legal receptionist, your responsibilities include answering and redirecting phone calls when necessary, greeting clients and other visitors at the office when they arrive, scheduling client appointments, and onboarding new clients. On a daily basis, you will also sort and distribute mail, organize client files, and assist lawyers with other administrative duties.

Responsibilities

• Welcome clients and visitors with a warm and friendly demeanor, ensuring a positive and professional first impression of the firm.
• Manage all incoming calls, respond to inquiries, schedule new client meetings and related events, maintain calendars for multiple staff members, and assist lawyers and paralegals with various tasks.
• Onboarding: Onboard new clients, issuing legal service agreements and other related documents. 
• Type letters, correspondence, legal documents, and case histories.
• Maintain the reception area, ensuring it is tidy and presentable at all times.
• Assist in various administrative tasks, such as preparing and organizing legal documents, filing, and data entry.
• Assist with organizing and coordinating meetings and events.
• Handle incoming and outgoing mail and courier packages.
• Provide excellent customer service by addressing clients' inquiries and concerns courteously and professionally.
• Take charge of managing office supplies and replenishing them when necessary.
• Assist with any other duties as required to support the smooth functioning of the law firm.

Requirements

• High school diploma or equivalent.
• At least 1 year experience in a receptionist or administrative role.
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Excellent time management, multi-tasking, and critical thinking skills.
• Proficiency in using office software such as Microsoft Office Suite, Google Suite, Adobe.
• Prior experience using Clio software preferred.
• A friendly and approachable demeanor, demonstrating a commitment to outstanding customer service.
• A high level of professionalism and the ability to maintain confidentiality.