NLP Developer

1 month ago

Pittsburgh, United States Insight Global Full time

Position: NLP Developer

Openings: 1

Duration: 6m c2h

Location: Hybrid (2 days on-site) in Pittsburgh or Lake Mary

Hours: 8-5 M-F



Must Haves:

  • 5+ years of experience using python in AI-centric libraries like TensorFlow or PyTorch
  • Experience with NLP for text generation (text parsing, sentiment analysis, and GPT models)
  • Ability to architect scalable conversational AI automation solutions in authenticated sessions with API based transactions.


Plusses:


  • Prior experience using RAG systems
  • Experience using AI agents
  • Experience with any chatbot platform – Amelia preferred
  • Familiarity with frontend web technologies, particularly React or Angular.
  • Information retrieval experience



Day to Day: Insight Global is seeking a Nature Language Processing Developer to join our client’s asset servicing team. The candidate will be responsible for the automation and build out of chatbots.


Responsibilities include:

  • Tuning chatbot applications for non-functional requirements, i.e., usability, maintainability, scalability, availability, security, portability, etc.
  • Own every stage of a Conversational AI project - lead the architecture, development, and implementation of conversational AI projects from research and design to conversation scripting and testing.
  • Create a scalable multi-bot experience and conversational flows that optimize the user experience.
  • Create a scalable multi-bot experience and conversational flows that optimize the user experience.
  • Manage internal and external resources assigned to conversational AI initiatives by creating an effective team capable of the designing, development, supporting and scaling AI initiatives.
  • Exploration, creation, and optimization of intents, utterances, entities, and other conversational elements to build engaging conversation flows.
  • Develop dialogs, flow diagrams, and prototypes to effectively communicate text and voice interactions and design ideas.
  • Create and maintain technical and functional documentation and document best practices.
  • Train internal customers and build templates that could be rolled out to all customers.
  • Identify opportunities for staff development such as seminars, specialized training, and mentorship.


Compensation:

$75/hr to $90/hr.


Exact compensation may vary based on several factors, including skills, experience, and education.


Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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