User Interface Designer

2 weeks ago

Chicago, United States Diversified Services Network, Inc. Full time

Diversified Services Network, Inc. (DSN) is seeking a full-time UI/UX Designer to join our team in a FULLY REMOTE work model. We offer full benefits, PTO, 401k, and more If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk


JOB RESPONSIBILITIES:

  • Work with project teams to design and deliver high quality client-centered, effective, consistent and usable interfaces.
  • Work closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements.
  • Create the design of user interface specifications, by applying client research, design standards, industry best practices, considering strategic business objectives, user needs, and systems constraints.
  • Participate in design review sessions with project teams, acquiring consensus and getting approvals on designs and documentation.
  • Execute business acceptance test cases and testing.
  • Work with the project managers to ensure that usability deliverables accommodate project timelines, budgets, technical and scope constraints.
  • Contribute to the development, maintenance, and continuous improvement of efficient and effective usability methodology/process, documentation, workflow, ROI, metrics, and design standards.
  • Act as a user experience advocate regarding principles of user experience and user-centered design.
  • Engage in discovery and research of voice of customer, customer needs, analytics, requirements across industries and customer roles to deliver an end-to-end, holistic customer experience.
  • Support the evolution of the customer experience.
  • Develop the CX portfolio, roadmap, and reference architecture with Sr. Architects to integrate roadmaps with application product plans to drive towards common, unified experiences to drive adoption.
  • Interact with a cross-functional team and drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end-to-end experience.
  • Participate in delivery of projects, work through the many obstacles along the way across multiple teams, roles (UI/UX designers, business analysts, product owners, etc.
  • Support the production of concept service designs and/or participate in the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.
  • Support auditors to govern design guidelines.
  • Stay current with innovative improvements/processes available in the larger world of experience design.


EDUCATION & EXPERIENCE REQUIRED:

  • HS Graduate and /or GED) with 10+ years’ experience.
  • Associate’s degree with 5+ years’ experience.
  • Bachelor’s degree in human factors/usability or related field.
  • Master’s degree with 4+ years’ experience.

REQUIRED SKILLS:

  • 2-4 years UX design experience.
  • ( Preference will be given to candidates who have proven experience designing complex solutions for complete digital environments 2 years of experience with design tools such as Figma (required 1+ years), Sketch and other UX/UI software Comfortable working autonomously with product and engineering teams. )
  • 2+ year exp designing complex systems or applications.


SOFT SKILLS REQUIRED:

  • Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
  • Diligent planning, attention to detail, great communication, and efficient decision making.
  • Strong passion and hands-on technical experience.

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