Managing Director, Conflict Management

2 weeks ago

Dallas, United States Dallas College Full time

Position Summary

The Managing Director of Conflict Management & Dispute Resolution will be responsible for effectively developing and implementing strategies to manage and resolve conflicts within the organization. The individual will play a crucial role in fostering a positive and collaborative work environment by providing expert guidance on conflict resolution techniques so that employees can thrive personally and professionally.


Required Knowledge, Skills, and Abilities

  • Proven experience in conflict management, dispute resolution, and providing psychological support in a professional setting
  • In-depth knowledge of psychological theories, methodologies, and practices related to conflict resolution
  • Strong understanding of organizational dynamics, workplace culture, and interpersonal relationships
  • Exceptional communication and interpersonal skills, with the ability to build rapport and trust.
  • Previous experience designing and delivering training programs on conflict resolution and related topics
  • Ability to maintain confidentiality, neutrality, and professionalism in all conflict resolution processes
  • Strong analytical and problem-solving skills, with the ability to assess complex situations and provide effective solutions
  • Thorough understanding of local, state, and federal labor law, industry practices and social policies relevant to the organization
  • Demonstrated ability to work collaboratively with diverse stakeholders, including HR, legal, and senior management


Key Responsibilities

  • Develop and implement conflict management and dispute resolution programs tailored to the organization's needs
  • Conduct thorough assessments of conflict situations, considering psychological factors, interpersonal dynamics, and organizational culture
  • Provide individual and group counseling to employees involved in conflicts, offering support and facilitating resolution
  • Design and deliver training programs on conflict resolution, communication skills, and emotional intelligence for employees at all levels
  • Collaborate within HR and with internal stakeholders to address systemic issues contributing to conflicts
  • Applies knowledge of business, legal, and industry best practices to help involved parties reach a resolution
  • Works efficiently and promptly such that interruption of business operations, behavioral responses, and mistrust are minimized and mitigated
  • Stay informed about current trends, research, and best practices in conflict resolution and psychology to enhance program effectiveness
  • Investigates and interviews appropriate staff and conducts necessary research to verify pertinent facts
  • Actively listens to all sides of a disagreement; seeks understanding of undisputed facts, identifies areas of mutual agreement, and suggests possible areas for compromise.
  • Act as a mediator in escalated conflicts, utilizing a neutral and impartial approach to facilitate resolution
  • Maintain accurate records of conflict resolution processes and outcomes while ensuring confidentiality
  • Develop and maintain relationships with external experts and resources for additional support when needed
  • Completes required Dallas College Professional Development training hours per academic year
  • Performs other duties as assigned


Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities


Minimum Qualifications

  • Master’s Degree and Professional Counselor License (LPC) or Licensed Psychologist Required
  • Five (5) years of experience in conflict management, dispute resolution and/or mediation within a large employer with more than 3,000 full-time employees
  • Proficient with Microsoft Office Suite or related software
  • Must be willing to travel as needed
  • Official transcript will be required

  • Managing Director, Conflict Management

    1 month ago

    Dallas, United States Dallas College Full time

    Position SummaryThe Managing Director of Conflict Management & Dispute Resolution will be responsible for effectively developing and implementing strategies to manage and resolve conflicts within the organization. The individual will play a crucial role in fostering a positive and collaborative work environment by providing expert guidance on conflict...

  • Managing Director, Conflict Management

    2 months ago

    Dallas, United States Dallas College Full time

    Position SummaryThe Managing Director of Conflict Management & Dispute Resolution will be responsible for effectively developing and implementing strategies to manage and resolve conflicts within the organization. The individual will play a crucial role in fostering a positive and collaborative work environment by providing expert guidance on conflict...

  • Managing Director of Conflict Management

    5 days ago

    Dallas, United States Dallas College Full time

    Current Dallas College employees will need to log into Workday through My Apps to apply. Simply enter "Find Jobs" in the Workday search bar to view open positions and submit your application. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date. To view the job posting closing date please return to the search for jobs page. If you...

  • Community Manager

    1 week ago

    Dallas, United States Robson Property Management Full time

    Job DescriptionJob Description*THIS IS A REMOTE POSITION IN THE DALLAS, TX AREA BUT REQUIRES TRAVEL 1-2 DAYS A MONTH.*Job Description:A Community Manager is responsible for providing the overall supervision of a Community Association. The Community Manager interacts with internal and external customers including homeowners, vendors, board members, and...

  • Managing Director

    4 days ago

    Dallas, United States Bishop Arts Theatre Full time

    Job DescriptionJob DescriptionThe Managing Director is the chief administrative officer for the Bishop Arts Theatre Center (BATC). The position oversees fundraising, marketing, finance, management, and education activity, and along with the Executive Artistic Director/Founder, works closely with the Board of Trustees in governance, fundraising, strategic...

  • Conflicts Staff Attorney

    1 week ago

    Dallas, United States Frost Brown Todd Full time

    Frost Brown Todd LLP is currently seeking a full-time Conflicts Staff Attorney to join our firm. This individual will be responsible for the identification, analysis, and resolution of conflicts of interest related to new business intake for existing and new clients and new hires, as well as the analysis, review and/or preparation of ethical screens,...

  • Client Intake

    2 weeks ago

    Dallas, United States C&M Legal Search, LLC Full time

    Client Intake and Conflicts Specialist Working under the direction of the Conflicts and New Business Intake Manager, the Client Intake Specialist performs conflict searches and updates and maintains accurate client and matter information in the time and billing system. The Specialist maintains contact with attorneys, staff and clients, while observing...

  • Director of Account Management

    4 days ago

    Dallas, United States Allied Stone, Inc. Full time

    SUMMARY OF POSITION AND RESPONSIBILITY:The responsibility of the Director of Account Management is to learn and familiarize oneself with the sales aspects of all Allied Stone products, maintain and expand territories, establish strong customer relationships, and manage account managers.Essential Functions:Manages account managers attendance/job...

  • General Manager

    3 days ago

    Dallas, United States Metz Culinary Management Full time

    **Food Service Directors and Executive Chef** **Relocation Options now available with Metz Culinary Management** **If you are considering relocation options, Metz Culinary Management has some AMAZING opportunities for you! Relo assistance is available! We are seeking experienced GMs and Chefs in all divisions!** **Food Service Director: Salem, MA region,...

  • Director of Account Management

    5 days ago

    Dallas, United States Allied Stone Inc Full time

    Job DescriptionJob DescriptionSUMMARY OF POSITION AND RESPONSIBILITY:The responsibility of the Director of Account Management is to learn and familiarize oneself with the sales aspects of all Allied Stone products, maintain and expand territories, establish strong customer relationships, and manage account managers.Essential Functions:Manages account...

  • Senior Project Manager

    6 days ago

    Dallas, Texas, United States Pacific Program Management Full time

    CompanyPacific Program Management (PPM) provides clients the leadership and management oversight of their work space strategy, space development, and space transitions for their people and business across the U.S. and Internationally.PPM is a fast-growing, real estate project and program management firm that helps companies reimagine their workspace to...

  • Director, Enrollment Management

    5 days ago

    Dallas, United States Excelon Associates Inc Full time

    Director, Enrollment Management - Austin, TX Summary: Under minimal supervision, the Director will manage, coach, and develop the Enrollment Managers and their teams toward meeting goals within their defined programs and campuses. The Director will be required to meet and exceed departmental budgets, accurately forecast team goals and targets, and manage the...

  • Account Director

    5 days ago

    Dallas, United States Diverse Lynx Full time

    Hi, Hope you are doing great. We have an urgent requirement of Account Director.Role : Account Director Location: Dallas, TX Duration : Long Term JOB DETAIL Experience: 15 years of overall experience within Sales & Account Management Objective: The Account Director / Client Partner is accountable and responsible for driving portfolio growth & Customer...

  • Director of Managed Services

    6 days ago

    Dallas, United States DeWolff Boberg & Associates Full time

    Position Role & Responsibilities The Director of Managed Services is responsible for managing the implementation of WorkSite from business need to final product deliverable. This position ensures that project goals and objectives are accomplished within a prescribed timeframe and funding parameters. The Director of Managed Services works in a professional...

  • Regional Asset Management Director

    5 days ago

    Dallas, United States Dominium Management Services, LLC Full time

    Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable...

  • Portfolio Manager

    6 days ago

    Dallas, United States Worth Ross Management Co Inc Full time

    Job DescriptionJob DescriptionThe WRMC Portfolio Manager is a hands-on leadership position responsible for an assigned book of business and is responsible for operational, administrative, financial, human resources, maintenance, and security functions of one or more communities. The Portfolio Manager is required to be on call 24 hours a day, 7 days a week...

  • Senior Project Manager

    2 weeks ago

    Dallas, United States Management Recruiters International Full time

    Position - 444.7 Please reference this specific position code when applying. Thank you SENIOR GLASS & GLAZING / FACADE PROJECT MANAGEMENT Management Recruiters of Davidson is the premier Talent Acquisition firm specializing in the Glass and Glazing Industry. Our client is a recognized Glass & Glazing organization with a proven track record of success. If you...

  • Project Manager

    7 days ago

    Dallas, United States Management Recruiters International Full time

    GLASS & GLAZING / FACADE PROJECT MANAGEMENT Management Recruiters of Davidson is the premier Talent Acquisition firm specializing in the Glass and Glazing Industry. Our client is a recognized Glass & Glazing organization with a proven track record of success. If you are a dynamic Project Manager with strong glass and glazing / facade project management...

  • Account Director

    3 days ago

    Dallas, United States Diverse Lynx Full time

    Hi,Hope you are doing great. We have an urgent requirement of Account Director. Role : Account DirectorLocation: Dallas, TX Duration : Long Term JOB DETAILExperience: 15 years of overall experience within Sales & Account ManagementObjective: The Account Director / Client Partner is accountable and responsible for driving portfolio growth & Customer...

  • Retail Manager

    4 weeks ago

    Dallas, United States Metz Culinary Management Full time

    Metz Culinary Management is growing and we have openings for a Rock Star Retail Manager who shares our passion for Food and Service. Retail Managers ensure the Cafe, Food Court featuring Local and National Concept Brand Outlets and Grab and Go outlets provide **AMAZING** food and service. This could be a great stepping-stone for an aspiring Food Service...