Programmatic Campaign Manager
14 hours ago
Insight Global is looking to add a Programmatic Senior Client Representative onto their client's team who is responsible for developing trusted, consultative relationships with key clients through superior post-sale customer service. In addition to managing client communications, Senior CSRs act as the account’s project manager, working closely with Sales and Account Managers to ensure all aspects of a campaign are running smoothly and identifying opportunities for account improvement and growth.
The ideal candidate has experience in both digital advertising and client services, thinks strategically, exhibits excellent written and verbal communication skills, and is a natural problem solver.
RESPONSIBILITIES
· Manage account onboarding, including coordinating with client and appropriate internal teams to ensure smooth campaign launch
· Communicate with internal and external teams regarding active campaign needs and performance
· Build and maintain strong relationships with both brand and agency clients to ensure long-term success
· Educate client on new, relevant products and offerings to encourage account growth
· Ensure account profitability and growth while balancing client satisfaction
POSITION REQUIREMENTS
· Bachelor’s Degree
· 5+ years in digital advertising, 3+ years in a client services role
· Exceptional verbal and written communication skills
· Experience using Microsoft Office suite (Excel, Word, PowerPoint, Outlook, etc.)
· Project management experience a plus
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