Operations Manager

3 weeks ago


Hamilton, United States Superior Insurance Partners Full time

We are seeking an experienced and detail-oriented Operations Manager to oversee various operational functions within our organization, specifically focusing on client services processes and systems. Reporting directly to the Agency Principal, the successful candidate will play a crucial role in leading a Client Service team to deliver high-quality and efficient service. This person will manage a small book of large commercial business. This role is pivotal in ensuring that goals and objectives align with the office strategy, ultimately impacting business outcomes such as client retention, satisfaction, operational targets, and fostering a culture of performance and continuous improvement.


Key Responsibilities:

  • Oversee a team of account managers while managing a small book of commercial lines business.
  • Use technology as a tool to improve productivity and quality.
  • With a knowledge of industry standards, you will have a direct impact on business outcomes such as improving client retention, client satisfaction, improving Superior’s value to our clients, achieving operating/margin target, cultivating a culture of performance and continuous improvement.
  • Develop and oversee the onboarding process for new employees, ensuring they receive necessary access and training for operational systems.
  • Oversee the evaluation and installation of new hardware systems, collaborating with relevant teams to ensure seamless integration and functionality while maintaining an up-to-date inventory of software and hardware assets, coordinating procurement and disposal as necessary.
  • Serve as the primary administrator for carriers, EPIC, and support our IT vendor, ensuring smooth operation and adherence to security protocols.
  • Manage data integrity by overseeing Com Log usage, providing training, monitoring clean data workflows, and generating workflow contest reports.
  • Implement and monitor IT security measures to safeguard organizational data and systems. Administer various platforms including social media (Facebook, LinkedIn), Levitate, Zywave, and CRM systems.
  • Generate regular reports on operational performance, identifying areas for improvement. Analyze workflows for efficiency and accuracy, making recommendations for optimization.


Qualifications:

  • Bachelor’s degree in business administration, Operations Management, or a related field.
  • 5+ years of experience in Commercial lines with a focus on client services.
  • 5+ years of experience working with Agency Management Systems, Applied Epic preferred.
  • Licensed in Property & Casualty insurance.
  • Proven experience in operations management, preferably with IT operations experience.
  • Strong organizational and leadership skills.
  • Excellent communication and interpersonal abilities.


  • Area Manager

    1 day ago


    Hamilton, United States Dawson Logistics Full time

    Job DetailsJob Location Port Union East - West Chester, OH Position Type Full Time Education Level 2 Year Degree Job Category Warehouse Description This role is responsible for overseeing the organization's ongoing operations in Cincinnati, OH Area. This position analyzes processes, procedures, expenditures, and other financial information to develop plans,...


  • Hamilton, United States Humane Society of Harris County Full time

    Job DescriptionJob DescriptionBenefits:Paid time offJob DescriptionTitleFacilities Maintenance OperatorStatusPart Time (20 to 25 hours per week)Pay$12.00/hourOverviewThe facilities maintenance operator is responsible for day-to-day general maintenance of the facility as well as special improvement and repair projects as needed at the discretion of the...

  • Operations Manager

    2 weeks ago


    Hamilton, Ohio, United States Martin Brower Full time

    Overview: Martin Brower is a global supply chain leader that provides smart, sustainable solutions for customers across 18 countries. We are dedicated to creating an outstanding work environment for our team of 12,500+ employees, who combine our expertise with the latest technologies to deliver unmatched value for our...


  • Hamilton, United States Flexicrew Technical Services Full time

    Duties/Responsibilities: Operates and Maintains the Power Generation Facility Maintains an electronic logbook of operational activities. Troubleshoot plant process abnormalities/alarms using various indicators and historical trends. Handle daily routines to include water treatment, equipment inspection, and log sheet readings. Perform preventative...


  • Hamilton, United States Jones Lange Lasalle, Inc. Full time

    Task will include but not be limited to: - Responsible for maintaining, monitoring, and performing preventive maintenance and continuous operation of all building systems to maintain 100% Up-time including: fire/life safety, mechanical systems such a Engineer, Data, Mechanical, Systems, Technology, Property Management


  • Hamilton, United States Acro Service Corporation Full time

    Job DescriptionJob DescriptionThe Construction Manager (CM) is responsible for monitoring and managing the safety, scope, cost and schedule during the construction phase for a project and reports directly to the Project Manager (PM). All project team members, including contractor or company employees, assigned to the construction phase of a project report to...


  • Hamilton, United States Acro Full time

    Job Title: Construction Manager Duration: 06 months (Possibility of extension) Location: 4131 138th Ave, Hamilton, MI 49419 Pay: $25-$28/hour on w2 basis without benefits Job Description: The Construction Manager (CM) is responsible for monitoring and managing the safety, scope, cost and schedule during the construction phase for a project and reports...


  • Hamilton, United States Acro Service Corp Full time

    The Construction Manager (CM) is responsible for monitoring and managing the safety, scope, cost and schedule during the construction phase for a project and reports directly to the Project Manager (PM). All project team members, including contractor or company employees, assigned to the construction phase of a project report to the CM. The CM, with...


  • Hamilton, United States Acro Service Corp Full time

    The Construction Manager (CM) is responsible for monitoring and managing the safety, scope, cost and schedule during the construction phase for a project and reports directly to the Project Manager (PM). All project team members, including contractor or company employees, assigned to the construction phase of a project report to the CM. The CM, with...


  • Hamilton, United States Acro Service Corp Full time

    Job Title: Construction ManagerDuration: 06 months (Possibility of extension)Location: 4131 138th Ave, Hamilton, MI 49419Pay: $25-$28/hour on w2 basis without benefitsJob Description:The Construction Manager (CM) is responsible for monitoring and managing the safety, scope, cost and schedule during the construction phase for a project and reports directly to...


  • Hamilton, United States Acro Service Corp Full time

    Job Title: Construction ManagerDuration: 06 months (Possibility of extension)Location: 4131 138th Ave, Hamilton, MI 49419Pay: $25-$28/hour on w2 basis without benefitsJob Description:The Construction Manager (CM) is responsible for monitoring and managing the safety, scope, cost and schedule during the construction phase for a project and reports directly to...

  • Knowledge Manager

    6 days ago


    Hamilton, United States Raytheon Technologies Corporation Full time

    To Anticipate. Design, plan, enforce and coordinate CM processes and procedures. Configuration Planning & Identification. Change Management & Version Control. Status Accounting & Configuration Audits. Product Release. Manage digital product dev Manager, Technical, Technology, Operations, Cybersecurity, Product Development, Manufacturing


  • Hamilton, United States Warner Bros. Discovery Full time

    Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to...

  • Pool Manager

    3 weeks ago


    Hamilton, United States NOVA Parks Full time

    The Pool Manager is responsible for the care, operation and maintenance of the pool facilities. Pay Rate: $18.00 per hourMajor Duties/Specific Tasks Ensures safe and proper operation of the waterpark complex by conducting routine inspections. Assists with hiring of waterpark staff. Supervises waterpark staff of lifeguards, assists with training and...


  • Hamilton, United States Intelliswift Full time

    Job ID: 23-05100 Pay rate range - $38/hr. to $40/hr. on W2 Responsibilities: •Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.•Establish performance benchmarks, conduct analyses, and prepare...

  • Dir, Operations

    1 week ago


    Hamilton, United States Barnes Group Full time

    Barnes Industrial has an exciting, and challenging career opportunity within its Barnes Molding Solutions (BMS) SBU. As Director Operations and Plant Leader in our facility in Peabody, MS-Americas, this role is responsible for overseeing, leading and managing Operational Excellence. This includes improving the operational structure of our production facility...

  • Account Manager

    3 weeks ago


    Hamilton, United States Akina Pharmacy Full time

    At Akina Pharmacy, our mission is to provide the highest quality compounded medications to enrich the lives of the people we serve. We are looking for a highly motivated Account Manager who is proactive and excited about the company products and the clients they serve, comfortable making 55+ calls per day. As an Account Manager, you will be the point of...


  • Hamilton, United States Bitterroothealth Full time

    Job Description Posted Monday, April 29, 2024 at 6:00 AM BITTERROOT'S BEST EMPLOYER 2022 & 2023 State of Montana "EMPLOYER OF CHOICE" 2022 Practice Manager opportunity in beautiful Hamilton, Montana!! Bitterroot Health is seeking candidates to fill a Practice Manager position in our Medical Clinics. The Practice Manager provides effective leadership and...


  • Hamilton, United States AeroFlexx Packaging Company, LLC Full time

    Job DescriptionJob DescriptionReports to: VP Commercial and Business DevelopmentInteract with Sales, Engineering, Production, Scheduling, Quality, Purchasing, Finance and Operations.Job Summary: As a member of the Company’s business development staff, this individual will develop new relationships within target markets and accounts. Researches markets,...

  • Account Manager

    7 days ago


    Hamilton, United States Akina Pharmacy Full time

    At Akina Pharmacy, our mission is to provide the highest quality compounded medications to enrich the lives of the people we serve. We are looking for a highly motivated Account Manager who is proactive and excited about the company products and the clients they serve, comfortable making 55+ calls per day. As an Account Manager, you will be the point of...