Field Services Engineer

3 weeks ago

North Charleston, United States Insight Global Full time

Required Skills and Experience *

• Knowledge of Telecom equipment (ex.- Cisco, Ciena, etc.).

• Minimum of 1 year of experience with Telecom equipment or knowledge of networking and Telecom technologies gained from an educational background (certification, degree, bootcamp, etc.).


Nice to Have Skills and Experience

• Associate’s degree or technical field (industry related) preferred, and/or a combination of job-related experience.

• Cisco and/or Ciena equipment experience preferred.

• AC/DC core fundamentals; good driving record; Office 365 suite.

• Understanding and use of engineering documents.

• Able to understand and operate advanced industry test sets, DS1-100G, OTDR and fiber scopes.

• Knowledgeable and skilled with DC power to support tertiary power applications.

• Work independently with limited supervision.

• Assumes all routine tasks for major projects and is periodically called upon to make routine decisions.


Job Description *

Insight Global is seeking 2 Field Service Engineers for a large telecommunications client in the Charleston, SC market. The Field Service Engineer I is responsible for the day-to-day activities of the network, including but not limited to equipment installation & commissioning, circuit/node turn-up & testing, customer premise equipment, (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD’s, Hosted phones, ONT’s, preventive maintenance, and testing/troubleshooting associated with transport infrastructure, switching infrastructure and IP/Data networks. Field Operations personnel will perform “on call” duties as required. The FSE will interact with internal and external customers, service technicians, technical support personnel and other telecom professionals.

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