Title Manager

Found in: Appcast US C2 - 2 weeks ago

Phoenix, United States Zippy Full time

About Zippy:

  • Zippy provides fast, simple home loans & insurance to manufactured home buyers located in communities throughout Texas and more states coming soon
  • We’re digitally native and located at zippymh.com
  • We’ve built our culture on a fanatical focus on improving consumers financial outcomes through great technology.
  • We are a well-funded startup backed by institutional investors with competitive pay, incentive stock options, and excellent benefits.
  • We are a location flexible, remote-first organization with headquarters in Austin, TX.
  • Our team members also live throughout the country in Dallas, Houston, Knoxville, Omaha, Philadelphia,


Role Summary:

As a Title Manager you will play a key role in managing a small team of Title Experts and facilitating the successful completion of title applications for our home loans all while providing exceptional customer service.


You will be a part of a customer-first team that takes pride in processing title applications with the upmost care to meet state and county requirements. If you consider yourself a people centric individual who enjoys supporting and coaching team members, as well as a producing manager who is a title expert, then this is a role for you


Anticipated Responsibilities:

  • Support and manage a team of Title Experts
  • Process through preparing and submitting title application packages to the appropriate state agency (Department of Motor Vehicles, Department of Revenue, etc)
  • Check loan documents, purchase agreements, and related lien and title information for accuracy
  • Coordinate lien releases when required
  • Maintain compliance standards and policies to ensure all title applications are in adherence
  • Keep track on the progress of title applications
  • Build relationships with relevant agencies, clients, and lienholders to resolve title issues effectively


Desired mentality:

  • Team lead that is self-motivated, creative, and solutions-focused
  • Attention to detail
  • Learning mindset
  • Strong interest in technology and to work in an innovative, fast-paced & committed environment
  • Personable and communicative and willing to give feedback to others


Qualifications:

  • 2+ years of managerial experience in title
  • 3-4 years of experience in Title or Auto Title
  • Demonstratable record of achieving outstanding customer satisfaction
  • Desire to work in a fast-paced startup environment
  • Strong willingness to maintain and ensure a high level of integrity
  • Exceptional written and verbal communication skills
  • Open to learning new technologies – OneDrive (Microsoft systems), Asana and our proprietary custom built software


Compensation & Benefits:

  • Salaried W-2 employee
  • Quarterly incentive compensation
  • Incentive stock options (Equity) in Zippy
  • Excellent health, vision, and dental benefits
  • Training and licensing support
  • Strong potential for growth – potential subsequent roles includes Processor, Junior Underwriter, Servicing Guide, or MLO


Join Our Team

By building the first digitally native loan origination platform for manufactured home loans, you will be responsible for:

  • Delivering the value of tech transparency to an inefficient but growing market
  • Improving the lives of over 22 million Americans who live in manufactured homes today
  • Expanding access to new homeownership at a time of intense housing insecurity


The company is committed to promoting the values of diversity and inclusion throughout the business. Whether it is through recruitment, retention, career progression, or training and development, we are committed to improving opportunities for our people regardless of their background or circumstances.

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