Technical Writer

1 day ago


Boston, United States Infojini Inc Full time

Duration : 6 Months Contract with possible extension


Client Manages contracts in the following categories, some of which have complex technical content:

  • Facilities General and Office (FAC, OFF)
  • Facilities Landscaping and Waste Reduction (LND, WMR)
  • Financial Services (FIN)
  • Grocery, Clothing, and Energy (GRO, CLT, ENE
  • Health, Medical, Lab, and Public Safety (MED, PSE)
  • IT Equipment and Telecommunications (ITE, ITT)
  • IT Software and Services (ITS)
  • Professional Services and Sustainable Consultation (PRF, SFC)
  • Trades person and Facility Maintenance, Repair, and Operations (TRD, MRO)
  • Vehicle Acquisition and Vehicle Fleet Management (VEH, VFM)


Project Description and Goals

  • Review RFR, CUG and SOW templates. Problem areas include vague or unclear language, unclear technical specifications (RFR); unclear or missing necessary detail (SOW)
  • Improve consistency of OSD documentation
  • Improve clarity and effectiveness of RFR’s and technical specifications
  • Improve the efficiency of the OSD Sourcing department by streamlining the writing and review process
  • Improve bidder response by posting clearer bid documents
  • Ensure accuracy of complex technical content


Performance

  • The writers will be introduced to the 7-step strategic sourcing process, and the purpose of the department templates. The writers will work with current documents and templates and solicit feedback from Category Managers regarding desired improvements.
  • Work with the Strategic Sourcing Team for two new contracts to create the RFR’s and SOW (ITS84 and ITS85)
  • Create new RFR template
  • Create new CUG template
  • Create new SOW template
  • Provide guidelines for using the RFR template for specification writing
  • Create technical specifications that support project execution
  • Gather input from engineers, project managers, Strategic Sourcing Team members and other stakeholders to ensure technical accuracy
  • Review and revise existing technical documents
  • Ensure compliance with industry standards, including procurement standards and regulatory requirements


Required Skills :

  • Technical writer experience
  • Demonstrated experience gathering requirements for writing projects from SME, end users etc
  • Technical expertise (familiarity with IT products and services) preferred
  • Excellent word processor skills
  • Easily able to use Outlook, and to create folders, save and retrieve files on a network, and gather data from Excel spreadsheets
  • Able to work independently or on teams
  • Motivated, enjoys challenging work, can resolve ambiguity and proceed toward deliverables


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