HVAC Service Technician
2 weeks ago
Key Areas of Responsibility
Trains new associates on companies’ policies and procedures.
- Coach and develop associates on HVAC installation and service.
- Works safely and ensures safety procedures are followed by all team members.
- Coach and develop associates on HVAC installation and technical services
- Premeasures jobs to identify proper materials required for scope of work.
- Performs the installation of household appliances as needed.
- Completes all required paperwork prior to the end of the shift.
- Receives, verifies, and loads all equipment and materials needed for each job and maintains stock levels on truck.
- Maintains the company’s vehicle and notifies management when maintenance is required.
- Effectively communicates with the Service Manager to address departmental challenges.
- Independently addresses customer complaints and properly escalates items requiring input and direction from the Service Manager.
- Ensures that all work is completed according to manufacturer specification.
- Effectively handles all code violations and ensures all corrections are made in accordance with the required timeframe.
- Ensures office dispatcher/supervisor is aware of job status and any delays that may occur.
- Performs after hours calls in accordance with company policy
- The ability to perform sales as directed by manager.
- Always performs work in a professional manner. Ensures customers are always treated with respect. Reports any issues or problems to manager immediately.
Requirements
- A High school diploma or GED is required.
- Must have completed a trade school program in applicable field preferred.
- Must be EPA 608 Certified.
- Five (5) years of experience of HVAC installation and service technician preferred.
- Meets the requirements of an HVAC Installer Service Technician.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Vacation and Personal Time
- Short Term & Long Term Disability
- 401K with Company Match
Monday through Friday 8am to 5pm
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