Warehouse Quality Control Coordinator
2 weeks ago
Position Overview:
*Please note this is an onsite warehouse role and is not related to software or technical roles*
As a Warehouse Quality Control Coordinator for Exception Package Processing at SpeedX, you will play a vital role in maintaining the integrity and efficiency of our logistics operations. Working closely with both our operations team and customer service department, you will be responsible for reviewing and resolving exception packages, ensuring timely resolution and customer satisfaction. This position requires strong organizational skills, attention to detail, and the ability to collaborate effectively with multiple stakeholders.
Key Responsibilities:
- Review and assess exception packages identified through our logistics systems or reported by customers, identifying root causes, and determining appropriate actions for resolution.
- Work closely with the operations team to investigate and resolve exceptions, such as missed deliveries, damaged packages, address discrepancies, and other issues impacting delivery service.
- Communicate proactively with customer service regarding exception packages, providing timely updates, addressing concerns, and ensuring a positive customer experience throughout the resolution process.
- Utilize Zendesk or similar customer service software to log and track exception packages, maintain detailed records, and provide documentation for reporting and analysis.
- Collaborate with the customer service team to escalate complex or high-priority exception cases, ensuring timely resolution and customer satisfaction.
- Identify trends and patterns in exception package data, providing insights and recommendations to improve operational processes, prevent future exceptions, and enhance overall service quality.
- Assist in the development and implementation of quality assurance procedures and guidelines for exception package processing, ensuring consistency and adherence to company standards.
- Stay informed about industry regulations, best practices, and emerging technologies related to exception package management and logistics operations.
Qualifications:
- Minimum of 1 year of experience in logistics, customer service, or quality assurance roles, with a focus on exception package processing or similar operations.
- Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Proficiency in using customer service software and tools, such as Zendesk, and the ability to learn and adapt to new technologies quickly.
- Knowledge of logistics and supply chain management principles, including package routing, tracking, and delivery processes, is a plus.
- Ability to work independently and make sound decisions under pressure, while adhering to company policies and procedures.
- Commitment to upholding high standards of quality, accuracy, and customer satisfaction in exception package processing.
-
Warehouse Manager
5 days ago
Sauk Village, United States Warehouse Specialists Full timeDescription We are hiring a Warehouse Manager with fulfillment management experience to lead operations of a 500K sq ft warehouse with both e-commerce and industrial customers. This full-time salaried position will report to the Director of Operations and is responsible for achieving safety, quality, productivity, and profitability objectives while assuring...
-
Warehouse Coordinator III
5 days ago
Elk Grove Village, United States Yusen Logistics Full timeOverview This is a safety sensitive position. Position Summary As a Warehouse Coordinator you must be very organized with strong attention to detail, highly customer service oriented with the ability to follow up on daily work to make sure all are completed on time and accurately.Preferably previous general knowledge of Distribution/Warehouse operations...
-
Quality Coordinator
3 weeks ago
Orange Grove, United States FORCE PRESSURE CONTROL LLC Full timeFORCE PRESSURE CONTROL LLC is an EEO employer - M/F/Vets/Disabled Force Pressure Control is seeking a Quality Coordinator to oversee and implement the company's Quality Management System in Orange Grove, TX.Responsibilities:•Oversight and implementation of the company's Quality Management System.•Assist Quality Management Team to ensure compliance with...
-
Quality Coordinator
7 days ago
Elk Grove Village, United States All About Personnel Full timeJob DescriptionJob DescriptionOur client, a prominent candy manufacturer based in Elk Grove Village, is seeking a 3rd shift Quality Assurance Clerk responsible for maintaining quality standards by approving incoming materials, monitoring in-process production, and inspecting finished products.Responsibilities:Conduct equipment verifications and monitoring,...
-
Quality Coordinator
6 days ago
Orange Grove, United States FORCE PRESSURE CONTROL LLC Full timeFORCE PRESSURE CONTROL LLC is an EEO employer - M/F/Vets/Disabled Force Pressure Control is seeking a Quality Coordinator to oversee and implement the company's Quality Management System in Orange Grove, TX. Responsibilities: •Oversight and implementation of the company's Quality Management System. •Assist Quality Management Team to ensure compliance...
-
Quality Control Analyst
1 month ago
Elk Grove Village, United States Dimona Tee Full time**About Dimona Tee**: Dimona Tee holds modern infrastructure with the latest technology. We specialize in t-shirt personalization, catering for both unit orders and bulk orders, from cutting and sewing to printing. **Position Overview**: As a Quality Analyst at Dimona Tee you will play a crucial role in ensuring the highest standards of quality for our...
-
Warehouse Manager
1 week ago
Elk Grove Village, United States White Cap Supply Holdings, Inc. Full timePlan, direct, and coordinate the storage and distribution operations of products and materials. This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week Warehouse Manager, Manager, Warehouse, Operations, Manufacturing
-
CMM/Quality Control Manager
3 days ago
Elk Grove Village, United States ERA Industries Full timeJob DescriptionJob DescriptionDescription:Qualifications:• 10 years minimum working in quality control related to machined components.• 5 years minimum in a management role with responsibilities with a minimum of 5 or more direct reports.• Minimum 5 years’ experience in CMM programming• Strong GD&T and drawing interpretation skills• Experience...
-
Warehouse Specialist
7 days ago
Elk Grove Village, United States A.P. Møller - Maersk AS Full timeHas responsibility for supporting the operations by unloading/loading freight via the use of a forklift and assisting dock supervision/management with quality assurance, training, and warehouse systems. We offer We offer you an exciting global career at the forefront of world trade. Working with the best people in a global team culture with future growth...
-
Quality Manager
5 days ago
Elk Grove Village, United States Path Engineering Full timeJob DescriptionJob DescriptionRoleJoin our team as a Quality Manager (also known as Quality Assurance Manager, Quality Control Manager) in the field of Plastic Injection Molding. You'll act as the ISO 9001 2000 Management Representative, conduct audits, supervise document control, and maintain controlled records. As part of the management team,...
-
Warehouse/office Associate
1 month ago
Elk Grove Village, United States CR Express Inc Full time**CR Express Inc is immediately hiring a Warehouse Office Representative. Our company is a full-service trucking and transportation company specializing in the handling of time-sensitive shipments, local ground cartage, and point-to-point hot shots. As a Warehouse Office Representative, you will be coordinating and performing numerous clerical Warehouse...
-
Warehouse Associate
7 days ago
Elk Grove Village, United States Hiring Now! Full timeAbout us:Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key...
-
Warehouse Worker
3 days ago
Elk Grove Village, United States Great Wall Seafood IL, LLC Full timeHF Foods Group Inc. (NASDAQ: HFFG), headquartered in Las Vegas, Nevada, is a leading marketer and distributor of fresh produce, frozen and dry food, and non-food products to primarily Asian/Chinese restaurants and other food service customers throughout the United States. HF Foods aims to supply the increasing demand for Asian American restaurant cuisine,...
-
Quality Manager
5 days ago
Elk Grove Village, United States Centech Plastics Full timeJob DescriptionJob DescriptionNOW HIRING - QUALITY MANAGERWe are looking for an experienced Quality Manager with a background in Plastic Injection Molding. Previous Automotive Industry experience is a huge plus.Shift: 1st ShiftPay Range: - 70k - 100k - Depends on experienceResponibilites:ISO 9001 2000 Management RepresentativeAudits implementation of the...
-
Warehouse Associate
5 days ago
Elk Grove Village, United States Mutual Trading Co., Inc. Full time $17 - $23About us:Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a...
-
Warehouse Associate
7 days ago
Elk Grove Village, United States Mutual Trading Co., Inc. Full timeAbout us:Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a...
-
Warehouse Manager
4 days ago
Elk Grove Village, United States Lansing Building Products LLC Full timeLansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service and Excellence in everything we do. A certified Great Place To Work, Lansing has nearly 2,000 associates in...
-
Warehouse Associate
3 weeks ago
Elk Grove Village, United States Ssgnetwork Full timeLocation Elk Grove Village, IL No Remote **Job Description** We are looking for a motivated, passionate, proactive member to add to our warehouse team! We are a large distributor located in Wooddale IL * Our team focuses on providing unparalleled sales & support of premium laboratory equipment to the North America scientific research community. With a...
-
Warehouse Worker Elk Grove, IL
6 days ago
Elk Grove Village, Illinois, United States Cosentino Full timeWhat are we looking for At Cosentino ) we are looking for a Warehouse Worker located in Elk Grove Village, IL who will have the opportunity to work in a multinational environment, in full expansion, surrounded by numerous challenging projects that you can be part of.***We're currently offering newly recruited warehouse workers a retention bonus***What you...
-
Warehouse Associate
7 days ago
Elk Grove Village, United States JobGiraffe Full timeJob DescriptionJob DescriptionOperations / Warehouse / ForkliftWarehouse Associate and Forklift OperatorUp to $45,000 to start plus full benefits and room for growthAs Warehouse Associate and Forklift Operator, you will receive training and:Support warehouse and production operationsUse a Forklift to load and unload trucksConduct material transfersPerform...