Information Technology Manager

4 weeks ago

Madison, United States LHH Full time

The IT Manager serves as a key leader in IT matters throughout the company. Responsibilities include developing and maintaining strategic technology plans, fostering a highly capable IT team, overseeing technology initiatives and projects, establishing technology standards and policies, managing the IT budget, procurement, and contracts, and maintaining collaborative relationships with executive leadership, managers, supervisors, and key staff.

The IT Manager reports directly to the Director of Enterprise Services.



Success Factors/Duties

  • Effective Management: Skillfully manages multiple technology programs and projects across the organization. Cultivates a collaborative and skilled IT team that understands the organizational context of technology systems.
  • Forward Thinking: Proactively researches and plans for future technology adoption and opportunities. Identifies and shares potential innovations, efficiencies, and emerging practices that could benefit the organization.
  • Service Orientation: Applies modern technology service management practices suitable for the organization’s size and staff. Cultivates a strong customer-focused culture within the IT team.
  • Technical Relevance: Ensures technology remains updated and aligned for optimal service and compatibility both within and outside the organization. Standardizes and aligns technology programs for effectiveness and efficiency.
  • Problem Solving: Possesses strong critical thinking and decision-making skills. Approaches problems across technology disciplines and the organization with creativity and broad thinking.

Results

  1. Strategic Technology Plans: Develops and maintains strategic technology plans that align with organizational needs, reflect business requirements, and identify budgetary needs. These plans ensure coherence among technology programs and accommodate changes effectively.
  2. Competent IT Staff: Ensures IT staff are highly skilled, collaborative, and adaptable. Staff members possess some cross-functional skills and quickly achieve competence in new technical requirements.
  3. Modern Technology Systems: Maintains modern technology systems that meet organizational needs, adhere to best practices, and ensure reliability, security, and resilience. Actively researches and evaluates new technology options for consideration and planning.
  4. Effective IT Policies and Standards: Establishes and upholds IT policies, procedures, and standards that facilitate alignment with organizational needs, protect IT and data, and support business requirements.

Duties

  • Demonstrates strong leadership in IT matters and establishes effective working relationships with directors, managers, and key staff.
  • Maintains communication and coordination with the IT team and other workgroups.
  • Develops and maintains strategic technology plans aligned with overall organizational needs.
  • Identifies and analyzes needs, opportunities, and emerging technology trends.
  • Manages IT staff, including setting job requirements, evaluating performance, and providing coaching and training.
  • Establishes and implements modern IT work and project management practices, including methodologies such as ITIL, ITSM, DevOps, and Agile.
  • Defines and implements IT service delivery and collaboration practices.
  • Ensures appropriate requirements gathering and user assessments for new technology.
  • Identifies, initiates, plans, and manages IT projects and initiatives.
  • Works with network, database, development, and records management staff to support various aspects of IT infrastructure and operations.
  • Establishes policies, procedures, and standards for IT security, asset management, disaster recovery, and backup.
  • Prepares specifications, conducts procurement activities, and negotiates vendor service agreements.
  • Provides strategic technical advice and guidance to organizational leadership.
  • Manages the IT operating budget effectively.

Requirements

  • Four-year degree in Computer Science, Management Information Systems, or related field.
  • Minimum of eight years of relevant experience, including at least two years managing technical IT staff.
  • ITIL Foundations and DevOps Foundations certifications required (or must be obtained within the first nine months in the position).

  • Information Technology Specialist

    3 weeks ago

    Madison Heights, Michigan, United States Department Of Health And Human Services Full time

    Summary This position is located with the Information Technology department at the Monacan Health Center in Madison Heights, Virginia. The primary purpose of the position is to serve as an Information Technologist for computer and telecommunications systems for the Service Unit. This position is under the Nashville Area Indian Health Service, Mid Atlantic...

  • Information Technology Specialist

    4 weeks ago

    Madison Heights, United States Department Of Health And Human Services Full time

    Summary This position is located with the Information Technology department at the Monacan Health Center in Madison Heights, Virginia. The primary purpose of the position is to serve as an Information Technologist for computer and telecommunications systems for the Service Unit. This...

  • Information Technology Support Analyst

    3 weeks ago

    Madison, United States Envision IT LLC Full time

    IT Support Analyst The Support Analyst is a full-time member of the Envision Endearment Team focused on delivering the best IT User Experience for Envision as a Service (EaaS) clients. You are the direct line of communication for customer end users that are seeking help in making technology an enabler to their daily work. In addition to direct end user...

  • Information Technology Support Analyst

    3 weeks ago

    Madison, United States Envision IT Full time

    IT Support AnalystThe Support Analyst is a full-time member of the Envision Endearment Team focused on delivering the best IT User Experience for Envision as a Service (EaaS) clients. You are the direct line of communication for customer end users that are seeking help in making technology an enabler to their daily work. In addition to direct end user...

  • Information Technology Support Analyst

    3 weeks ago

    Madison, United States Envision IT Full time

    IT Support AnalystThe Support Analyst is a full-time member of the Envision Endearment Team focused on delivering the best IT User Experience for Envision as a Service (EaaS) clients. You are the direct line of communication for customer end users that are seeking help in making technology an enabler to their daily work. In addition to direct end user...

  • Information Technology Desktop Support

    2 weeks ago

    Madison, United States AE Business Solutions Full time

    AE Business Solutions is looking for Desktop Support for an onsite, long-term contract position with a client located in Madison, WI. Top Skills (3) & Years of Experience: (2+ years of experience required)Remote troubleshootingCustomer service/interaction with users during device setupImaging Devices Nice to Have:Any AV integration experience is highly...

  • Information Technology Desktop Support

    2 weeks ago

    Madison, United States AE Business Solutions Full time

    AE Business Solutions is looking for Desktop Support for an onsite, long-term contract position with a client located in Madison, WI. Top Skills (3) & Years of Experience: (2+ years of experience required)Remote troubleshootingCustomer service/interaction with users during device setupImaging Devices Nice to Have:Any AV integration experience is highly...

  • Director of Technology

    4 weeks ago

    Madison, United States FAC Services, LLC Full time

    About FAC ServicesFAC Services is a professional firm that provides business services to architecture, engineering, and construction service firms. Our focus on high quality, timely and trusted business services allows our partners to focus on advancing their strategic goals and priorities. We maintain the highest ethical standards and personalized services...

  • Director of Technology

    4 weeks ago

    Madison, United States FAC Services, LLC Full time

    About FAC ServicesFAC Services is a professional firm that provides business services to architecture, engineering, and construction service firms. Our focus on high quality, timely and trusted business services allows our partners to focus on advancing their strategic goals and priorities. We maintain the highest ethical standards and personalized services...

  • Technology Analyst

    1 week ago

    Madison, United States Great Wolf Lodge Full time

    Job Description Job Summary: The Technology Analyst is responsible for assessing and analyzing technology systems and processes to ensure efficient and effective operations within the call center environment. The analyst evaluates and optimizes technology solutions, identifies areas for improvement, and provides recommendations to enhance customer service,...

  • Technology Analyst

    2 days ago

    Madison, United States Great Wolf Lodge Full time

    Job Description Job Summary: The Technology Analyst is responsible for assessing and analyzing technology systems and processes to ensure efficient and effective operations within the call center environment. The analyst evaluates and optimizes technology solutions, identifies areas for improvement, and provides recommendations to enhance customer service,...

  • Project Automation Specialist

    3 weeks ago

    Madison, United States Spero Technology Full time

    Project Automation Specialist Must be a U.S. Citizen. Must be able to perform specializations which may include Project Data Analytics and Project Development Analyst activities. Project experience with any of the following: AutoCAD, Revit, Smart 3D, MicroStation V8 or Connect Edition. Responsibilities: •These technical specialists provide intermediate...

  • Technology Consultant

    3 weeks ago

    Madison, United States Imagineeringllc Full time

    Imagineering IT is seeking a hands-on Technology Consultant to help develop relationships and serve our growing client base throughout the Chippewa Valley. Ideal candidates will have experience in server and workstation management, as well as project management. We are looking for an individual who is self-motivated and continually curious. If you thrive in...

  • Information Technology Help Desk

    1 week ago

    Madison, United States Talent Groups Full time

    Location: Madison, WIDuration: 6+ MonthsRequirements and Skills: 2-5 years' experience working in a help desk environment. Proven experience with Microsoft Office, Teams and Intune services. In-depth knowledge of computer systems and mobile devices. Proven experience as a help desk technician.

  • Information Security Officer Oconomowoc, Wisconsin

    7 days ago

    Madison, United States Rogers Corporation Full time

    ** Information Security Officer** ? AddThis Sharing Buttons **Category** Information Technology **Job Location** Oconomowoc, WI **Requisition Number** 1708500 **Position Type** Full-Time/Regular The Technology Security Officer is responsible for the Rogers Behavioral Healths Security Program including but not limited to daily operations of the Information...

  • IT Auditor

    1 week ago

    Madison, United States Spero Technology Full time

    The right candidate will support the IT Audit Manager in assessing financial, operational, and regulatory risks relating to the company's use of information technology, evaluating controls over information systems, and providing control recommendations to IT Management and Internal Audit to reduce risks deemed unacceptable. The Senior IT Auditor analyst...

  • IT Auditor

    3 days ago

    Madison, United States Spero Technology Full time

    The right candidate will support the IT Audit Manager in assessing financial, operational, and regulatory risks relating to the company's use of information technology, evaluating controls over information systems, and providing control recommendations to IT Management and Internal Audit to reduce risks deemed unacceptable. The Senior IT Auditor analyst...

  • Information Security Specialist

    1 week ago

    Madison, United States Work Visa Usa Jobs (move2usajobs.com Llc) Full time

    Work Visa USA Jobs (move2usajobs.com LLC) | Full timeInformation Security Specialist - Relocation to the USA Juneau, United States | Posted on 04/23/2024An excellent opportunity awaits Information Security Specialists who are ready to take their careers to the next level in the United States. This role is designed for cybersecurity professionals who are...

  • Director, Human Resources Information Systems

    6 days ago

    Madison, United States UW Health Full time

    **Work Schedule**: This is a hybrid position. When in the office, you will work at 7974 UW Health Ct., Middleton, WI. This is a full-time, 1.0 FTE position. Shifts will be scheduled Monday - Friday between the hours of 8:00 AM - 5:00 PM. Hours may vary based on the operational needs of the department. **Be part of something remarkable** Join the #1...

  • Project Manager

    2 weeks ago

    Madison Heights, United States ALTEN Technology USA Full time

    We’re ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, whether that’s by shaping the future of space exploration, saving lives with medical devices that set a new standard of care,...