Clerk-Arbitration

Found in: Appcast US C2 - 1 week ago

Manheim, United States Tech Providers Inc. Full time
JOB DESCRIPTION
Position Title: Clerk-Arbitration
Location: Manheim, PA – Onsite Essential
Expected Duration of Project: 12+ month contract
 
Job Requirements:
  • The CSR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices.
  • Maintaining relationships with existing customers includes problem solving by the CSR, by consulting with dealers and ancillary partners.
  • Part of this process will include identifying, assessing and resolving these issues and determining who needs communication on these issues, including central functions such as IT or Product.
  • The CSR will provide responsive, timely telephone, chat and email support.
  • The CSR shall personally act as the single point-of-contact for their issues from identification through resolution as often as possible (i.e
    take the call and handle internally vs
    transfer or provide other contacts).
  • The CSR will also oversee/monitor the resolution to all problems, regardless of delegation to other department.
 

  • Clerk-Arbitration

    Found in: Talent US C2 - 1 week ago

    Manheim, United States Tech Providers, Inc. Full time

    JOB DESCRIPTIONPosition Title: Clerk-ArbitrationLocation: Manheim, PA –Onsite EssentialExpected Duration of Project: 12+ month contract Job Requirements: The CSR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard...

  • Clerk-Arbitration

    1 week ago

    Manheim, United States Tech Providers Inc. Full time

    JOB DESCRIPTIONPosition Title: Clerk-ArbitrationLocation: Manheim, PA – Onsite EssentialExpected Duration of Project: 12+ month contract Job Requirements: The CSR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard...