Applications Support Analyst

3 weeks ago

Midland, United States Midland Memorial Hospital Full time

*This is an on-site position. Not remote eligible


The Application Support Analyst is responsible for the design, implementation, oversight, and ongoing management of the software applications associated with ongoing hospital operations. The primary goals of the application support analyst are ensuring excellent functionality, performance, reliability, security, fault-tolerance, and operational continuity of the hospital’s applications, and all of the IT-dependent business functions for which they exist. The application support analyst will communicate effectively verbally and via written forms. Additionally, analyst will demonstrate and maintain industry specific knowledge and judgment associated with the specific area of expertise.


SHIFT AND SCHEDULE

Full Time 8:00 a.m. - 5:00 p.m.

(On-Site position)

ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS

  • Install, configure, support, and maintain software applications as assigned.
  • Work with hospital departmental staff and super-users to continuously optimize and improve the functionality of the hospital application.
  • Develop and maintain documentation of all application, database, interface, and associated services to facilitate the management, optimization, expansion, and troubleshooting of the hospital’s business applications.
  • Develop and maintain adequate configuration documentation to ensure rapid deployment or repair of existing software components to ensure business continuity.
  • Work to ensure excellent application security of all protected information in accordance with hospital policies and procedures, including those defined by HIPAA and other industry standards.
  • Monitor software capacity, performance, and lifecycle to ensure continuity of adequate functionality.
  • Research and recommend new technologies to facilitate the performance of the hospital’s business objectives.
  • Ensure that all software and associated workflows meet hospital and industry standards.
  • Undertake routine preventative measures to implement, maintain, and monitor software security and performance.
  • Provide input to projects, training or information to individuals on tasks and projects which include a software component.
  • Analyze and resolve faults, including those of both major and minor impact to the hospital application, utilizing the tools and documentation standards defined by HIS departmental policies and procedures.
  • Work with other departments, including those within and outside the HIS department, in fulfillment of hospital tasks and projects.
  • Monitor the use, by hospital employees, of software resources to ensure compliance of hospital standard use policies.
  • Resolve assigned support and service requests in a timely, effective, and courteous manner; utilizing tools and documentation as defined by HIS policy.
  • Perform maintenance activities in pursuit of all general responsibilities specific to position.
  • Participate in assigned meetings, committees, etc. in accordance with assigned responsibilities.
  • Participate in projects at a level in accordance with respective job responsibilities.
  • Contribute to the departmental knowledge base, in order to improve documentation of existing systems and problem resolutions.
  • Complete tasks in a timely and effective manner as assigned.
  • Serve as subject matter expert on multiple department specific focus areas, as assigned by management.
  • Act as general support for hospital applications and acts as specialist support for large department, or multiple smaller departments, as assigned. Act as support coordinator for larger tasks and issues, as assigned.
  • Act as specialist support for large department, or multiple smaller departments, as assigned.
  • Act as support coordinator for larger tasks and issues, as assigned.
  • Coordinate service-line support on behalf of application support team for major issues or projects, as assigned.
  • Participate as a subject matter expert in assigned projects, successfully delivering on significant task loads with minimal management input.
  • Direct work team for project, as assigned by PM or manager.
  • Serve as project manager for application projects. • Investigate and recommend new
  • application solutions.

EDUCATION AND EXPERIENCE

  • Bachelor’s degree in relevant field, or equivalent experience, required.
  • Industry specific training required.
  • 4-10 years of experience as application support analyst required.
  • Industry specific associate-level or professional-level certification required, although significant relevant job experience may be substituted.
  • Demonstrated skillset in multiple relevant technologies \ applications required.
  • Demonstrated customer-service and communication skills required.
  • Demonstrated capability of delivering successful projects of a significant scale required.



PHYSICAL REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:

  • Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.

  • Midland Memorial Hospital | Applications Support Analyst

    2 weeks ago

    midland, United States Midland Memorial Hospital Full time

    *This is an on-site position. Not remote eligibleThe Application Support Analyst is responsible for the design, implementation, oversight, and ongoing management of the software applications associated with ongoing hospital operations. The primary goals of the application support analyst are ensuring excellent functionality, performance, reliability,...

  • Cerner Laboratory

    3 weeks ago

    Midland, United States Midland Memorial Hospital Full time

    *This is an on-site position - Not eligible for remote work* The Cerner Laboratory Application Analyst is responsible for the design, implementation, oversight, and ongoing management of the software applications associated with all Laboratory platforms with ongoing hospital operations. Primary focus of the position will be with General Lab support and...

  • Cerner Laboratory

    4 weeks ago

    Midland, United States Midland Memorial Hospital Full time

    *This is an on-site position - Not eligible for remote work* The Cerner Laboratory Application Analyst is responsible for the design, implementation, oversight, and ongoing management of the software applications associated with all Laboratory platforms with ongoing hospital operations. Primary focus of the position will be with General Lab support and...

  • Cerner Laboratory

    5 days ago

    Midland, United States Midland Memorial Hospital Full time

    *This is an on-site position - Not eligible for remote work* The Cerner Laboratory Application Analyst is responsible for the design, implementation, oversight, and ongoing management of the software applications associated with all Laboratory platforms with ongoing hospital operations. Primary focus of the position will be with General Lab support and...

  • Cerner- Laboratory

    4 days ago

    Midland, United States Midland Memorial Hospital Full time

    This is an on-site position The Cerner Laboratory Application Analyst is responsible for the design, implementation, oversight, and ongoing management of the software applications associated with all Laboratory platforms with ongoing hospital operations. Primary focus of the position will be with General Lab support and Hospital Outreach services (Lab,...

  • Cerner- Laboratory

    4 days ago

    Midland, United States Midland Memorial Hospital Full time

    This is an on-site position The Cerner Laboratory Application Analyst is responsible for the design, implementation, oversight, and ongoing management of the software applications associated with all Laboratory platforms with ongoing hospital operations. Primary focus of the position will be with General Lab support and Hospital Outreach services (Lab,...

  • Cerner Laboratory Application Analyst Expert

    2 days ago

    Midland, Texas, United States Midland Memorial Hospital Full time

    Job SummaryWe are seeking a skilled Cerner Laboratory Application Analyst Expert to join our team at Midland Memorial Hospital. In this role, you will be responsible for the design, implementation, and ongoing management of software applications associated with laboratory platforms.About the RoleThe successful candidate will have a strong background in...

  • Laboratory Application Support Manager

    3 days ago

    Midland, Texas, United States Midland Memorial Hospital Full time

    Job RequirementsThe Clinical Laboratory Systems Analyst must possess:Strong Analytical and Problem-Solving Skills: Ability to analyze complex problems and develop effective solutions.Excellent Communication and Customer Service Skills: Strong verbal and written communication skills, with ability to effectively interact with diverse populations.Industry...

  • Informatics Analyst

    5 days ago

    Midland, Texas, United States Midland Memorial Hospital Full time

    **Informatics Analyst - Clinical Support Position:**Midland Memorial Hospital is seeking an experienced Informatics Analyst - Clinical Support to join our team. The successful candidate will be responsible for supporting and maintaining our clinical software and ensuring its optimal functionality.This role requires a strong background in healthcare...

  • Contract Support Analyst

    2 days ago

    Midland, Texas, United States Jefferson Solutions Inc Full time

    Job DescriptionJefferson Solutions Inc is looking for a skilled Junior Procurement Analyst to support our procurement operations. As a key member of the team, you will be responsible for facilitating procurement activities and ensuring timely delivery of goods and services.Key Accountabilities:Work collaboratively with procurement teams to plan and execute...

  • Clinical Informatics Analyst

    2 months ago

    Midland, United States Midland Memorial Hospital Full time

    *This is an on-site position. Not remote eligiblePerforms the essential duties and responsibilities and the primary functions of the Clinical Informatics Analyst. Responsible for the coordination and oversight of all activities associated with the implementation and application of the organization’s clinical software and the medical data gathered by that...

  • Data Analyst Specialist

    3 days ago

    Midland, Michigan, United States MyMichigan Health Full time

    Job OverviewThe Clinical Quality Data Analyst is a crucial role within our organization, responsible for maintaining and coordinating the use of clinical applications within an integrated decision support system. This involves collaborating with Financial Services and Information Technology to develop, manage, and analyze data, including quality and safety...

  • Investor Relations Analyst

    6 days ago

    Midland, United States Richard, Wayne & Roberts Full time

    Investor Relations Analyst High-growth oil & gas industry leader focused on E&P exploration and production. Our client is seeking an Investor relations analyst. Lead Investor Relations efforts to strengthen relationships with analysts' buy-side / sell-side and investors. This position offers high company visibility working with all key executive and senior...

  • Investor Relations Analyst

    6 days ago

    Midland, United States Permian Resources , LLC Full time

    Job Description: Permian Resources (NYSE: PR) is currently seeking an Investor Relations ("IR") Analyst reporting to the Vice President of IR in Midland, Texas. The IR Analyst plays a pivotal part in managing and executing Investor Relations' efforts to improve the market's understanding of the company, strengthen relationships with sell-side analysts and...

  • Business Analyst

    7 days ago

    Midland, United States Permian Resources , LLC Full time

    Permian Resources (NYSE: PR) is currently seeking a Business Analyst. Reporting to the Applications Manager, this Business Analyst will provide application support for multiple business units. This position is in Midland, TX. The ideal candidate will have strong technical and organizational skills and be able to effectively collaborate and communicate...

  • Clinical Informatics Analyst

    3 weeks ago

    Midland, United States Midland Memorial Hospital Full time

    *This is an on-site position. Not remote eligiblePerforms the essential duties and responsibilities and the primary functions of the Clinical Informatics Analyst. Responsible for the coordination and oversight of all activities associated with the implementation and application of the organization’s clinical software and the medical data gathered by that...

  • Clinical Informatics Analyst

    5 days ago

    Midland, United States Midland Memorial Hospital Full time

    *This is an on-site position. Not remote eligiblePerforms the essential duties and responsibilities and the primary functions of the Clinical Informatics Analyst. Responsible for the coordination and oversight of all activities associated with the implementation and application of the organization’s clinical software and the medical data gathered by that...

  • Lab Outreach Services Analyst

    5 days ago

    Midland, Texas, United States Midland Memorial Hospital Full time

    Detailed Job DescriptionAs a key member of the IT team at Midland Memorial Hospital, the Cerner Laboratory Application Analyst will work closely with various departments to ensure the smooth operation of laboratory systems. This includes providing technical expertise in the design, implementation, and ongoing management of software applications associated...

  • Financial Analyst

    5 days ago

    Midland, United States Warren Administration Co Full time

    Description TEAM UP WITH US! Are you passionate about turning numbers into actionable insights? Do you enjoy working with financial data to influence business decisions? We are looking for a skilled Financial Analyst to join our growing team! In this role, you will analyze financial performance, build forecasts, and provide valuable recommendations that help...

  • Clinical Laboratory Systems Analyst

    2 days ago

    Midland, Texas, United States Midland Memorial Hospital Full time

    Job OverviewMidland Memorial Hospital seeks a skilled Clinical Laboratory Systems Analyst to support the design, implementation, and ongoing management of software applications associated with laboratory platforms.ResponsibilitiesSystem Design and Implementation: Collaborate with stakeholders to design and implement laboratory information systems that meet...