IT Technician

2 months ago


Wheeling, United States eXcell Full time

eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

Our client has a brand-new opportunity for an IT Technician to join their team onsite at their corporate tech center in Wheeling, IL. The IT tech will be responsible for imaging, break / fix repair of the hardware, and shipping / receiving.
 
Recent IT graduates are encouraged to apply. This will be a contract position through March 2025 with the possibility of extension. This Technician will work the day shift hours of 8am to 5pm, Monday to Friday.

Imaging:

  • 70%

  • Properly updating the CMDB with provided information relating to the Role or User the device will be assigned, the asset information, and other pertinent data fields

  • Imaging utilizes SCCM’s automation to configure Roles built within SCCM, selecting the appropriate Role will initiate the imaging process once connected to the network

  • Once the image has been deployed, validation of the image and removal of the admin credentials will be required

 
Break / Fix Function:

  • 15%

  • Identification of the failed component and under supervision, submission of the appropriate documentation to the hardware vendor for warranty parts replacement

  • Receive warranty components and replace as parts arrive

 
Shipping / Receiving Function:

  • 15%

  • Checking in / scanning of IT assets

  • Unboxing return assets

  • Boxing IT equipment for shipping

  • Cleaning of IT assets

  • Shipping of IT equipment to users using FedEx

  • Communicating with users regarding shipping and tracking of FedEx deliveries

  • Disposal of out of warranty / Broken IT assets

  • Inventory responsibilities of IT accessories

 
 
 
$22.00 - $23.95 per hour
 
Full COVID-19 vaccination may be required.
 
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.