Phlebotomist Floater – III

· Represents the face of our company to patients who come to Client, both as part of their health routine or for insights into life-defining health decisions.

· Draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.

· The Phlebotomist III- Float has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.

· Responsible in providing coverage at multiple locations for multiple roles.

· Ensure that daily activities of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy are completed accurately and on time.

· Demonstrates Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.

· Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate.

· Must be able to step in for a Phlebotomist III- Float and lead one or more PSR on site.

· Will be required to act as a coach, mentor, instructor, resource advisor for new employees and provide effective onboarding services to new clients.

· They will also act as point of contact to staff on site and provide regular input to the group lead or supervisor.

· Focus on working with customers who have a high complexity and/or volume practice with a specialized focus requiring outstanding phlebotomy skills.

· In addition, these practices require a higher level of customer facing skills including verbal and written communications, problem solving, and collaboration with multiple functions, such as: Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders.

· The Phlebotomist III- Float must be capable of handling multiple priorities in a high-volume setting.