Service Detail Lead

2 weeks ago

Bellevue, United States AutoNation Full time

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?

The Service Detail Lead is responsible for work allocation, supervision and training of a team of detail technicians to assure efficient and productive team performance.     

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What are the day-to-day responsibilities?

  • Schedule and assign daily work objectives for the service detail technicians
  • Monitor performance and counsel service detail technicians with behavioral or performance issues
  • Train, coach, supervise and assist the service detail technicians
  • Maintain a safe and efficient shop area that is free of hazards
  • Maintain an objective assessment of each service detail technician's training, skills and abilities
  • With the assistance of the service consultant and service manager, chart the performance of each service detail technician
  • Coordinate ongoing training for the service detail technicians and maintain a log of the completed training and certifications received
  • Maintain a schedule of the service detail technician absences for training, vacation or personal reasons to assure proper staffing to meet work demands
  • Conduct team meetings with the service consultants and service detail technicians to assess prior day performance and review work assignments for the day 


 
What are the requirements for this job?

  • High School Diploma or equivalent
  • Excellent verbal and written communication skills
  • Must have a valid driver's license
  • Ability to drive manual transmission vehicles
  • Demonstrated customer service skills
  • Two or more years of supervisory experience (preferred)

Compensation: This role pays $25.00 per hour.

The expected annual salary for this role is between $20.33 - $34.76, dependent upon each candidate’s unique experience and qualifications.



Exciting Benefits and Perks Await You:

  • Competitive compensation and 401k matching

  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits

  • Exclusive RX Pet program offering discounts on medications

  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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