Delivery Ops

Once selected, you should be eligible for the pass-through Drug Test and Background Test
Security Clearance (as required).

Role: Associate Document Advisor
Location: Leeds MA 01053
Contract Duration: 12+ Months Contract

ESSENTIAL FUNCTIONS:
Primary resource for all document production needs of the client (potentially forms, document design, replenishment stock) for both litho/web printing as well as digital print solutions
Manages Customer relationships, partnering with Business Unit document owners to meet document production needs in a cost-effective manner
Promotes the print services of the Client or client production print center (where applicable)
Converts appropriate applications to digital platforms
Ensures that savings targets are met (if applicable) and recorded for various deliverables
Interfaces with preferred suppliers, both internal and external as required
Manages the various process requirements, such as attending forms committee, documenting production quote process, purchase order creation, proof exchange and approval, delivery date follow up, and client billing
Ensures appropriate documentation and reporting
Develops a solid understanding of key customer forms, documents and applications
Consultative approach Coordinates the creation and revision of forms and client documents
Works closely with end-users to promote and educate on the various services available

SKILLS:
Excellent interpersonal skills
Ability to communicate effectively (both written & verbal)
Ability to partner with colleagues to share and deliver benchmark solutions
Function effectively at all levels of the business
Effective computer skills including Microsoft Office and various graphic design software programs
Ability to communicate with customers, understand requirements, solve problems and provide solutions
Able to manage multiple tasks in fast paced environment
Creative with & strong negotiation and organizational skills

EXPERIENCE:
Minimum of three (3) to five (5) years of print industry experience either in a production and/or project management
Minimum of three (3) years in a customer relationship role
Experience in print estimation
Familiar with document production techniques
Experience with commercial / transaction print / digital print
Direct Mail Experience
Ability to work independently or with minimal direct supervision.
Valid driver s license
Account management experience
Print procurement experience with commercial print vendors
Print inventory management and tracking experience preferred

EDUCATION:
Minimum: High School Diploma or Equivalent
Preferred: Associates Degree

EDUCATION VERIFICATION:
Yes

Metasys Technologies is an equal opportunity employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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