Product Manager

3 days ago

Charlotte, United States PMMC Full time

Job Title: Product Manager

Reports To: Director of Product

Department: Product Management


About The Team

Our mission at PMMC is to continuously improve the financial performance of healthcare organizations so that they have more resources to devote to patient care. PMMC provides revenue cycle management tools to healthcare delivery systems, acute care hospitals, critical access hospitals, academic physician organizations and multi-specialty physician groups. Helping to find additional cash and creating efficient workflow processes allows our clients to improve margins and continue to effectively serve their communities.


Due to the changing healthcare landscape for both providers and consumers, there is more focus on the revenue cycle today than ever before. PMMC is committed to providing healthcare organizations with not only the latest technology, but also the necessary strategy to guide them through the challenges of changing reimbursement, price transparency, and population health management.


About The Role

We are looking for a dynamic and innovative Product Manager to join our team, driving product success through strategic planning, customer insights, and cross-functional collaboration. You will oversee the product lifecycle from ideation to implementation, ensuring our products remain competitive and meet market demands.


Responsibilities:

  • Lead product discovery by conducting research and interviews with stakeholders and customers to identify opportunities and solutions.
  • Prioritize feature development and enhancements to elevate user experience and address market gaps.
  • Write clear, actionable user stories for the Engineering team, ensuring timely and cost-effective delivery of product solutions.
  • Maintain and prioritize the product backlog in alignment with engineering capacity and long-term product strategy.
  • Collaborate with cross-functional teams to ensure product features meet customer needs and market standards.
  • Train internal teams on product updates and create user documentation for both internal and external use.
  • Conduct validation testing for product releases, bug fixes, and feature improvements.
  • Continuously evaluate product feedback and performance, recommending optimizations to drive customer satisfaction.


Qualifications & Requirements

  • Bachelor’s degree in healthcare, business, computer science, or a related field.
  • 4+ years of experience in product management or a similar role.
  • Strong understanding of hospital contract management, reimbursement methodologies, and revenue cycle workflows.
  • Proven ability to manage the full product lifecycle, from concept to launch.
  • Skilled in market research, consumer behavior analysis, and strategic marketing techniques.
  • Proficient with product management tools such as DevOps.
  • Excellent time management and communication skills, with the ability to collaborate across departments and clearly document processes.
  • Strong ability to compose clear product specifications and test cases.
  • Effective communication skills for translating complex needs into actionable development tasks.
  • Uphold confidentiality standards and compliance with HIPAA regulations.


This role offers the opportunity to shape products that fill market gaps and enhance customer satisfaction through innovation and collaboration.


Benefits

Discover a wealth of benefits at PMMC, ranging from comprehensive healthcare plans to continuous learning opportunities, ensuring your well-being and professional development. Enjoy a supportive work environment that values your contributions with competitive compensation packages, flexible PTO and perks designed to enhance your overall work-life balance.



Core Values

Join our team at PMMC. We Grow or Die as individuals and as a collective force, inspiring one another to reach new heights. We Love to Win, not just for ourselves but for our entire team. We constantly Innovate, finding fresh solutions to complex challenges. We pride ourselves on being Productive & Efficient while always striving to Do the Right Thing in all that we do.


If you're ready to be part of a team that embodies these values, we invite you to apply today



#TeamPMMC


PMMC is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, marital or citizenship status or any other status protected by applicable federal, state, or local law.

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