IT Support

3 weeks ago

Tarrytown, United States CMJobPoster Full time
  • As a Field Engineer 3/IT Support , you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
  • This is a journeyman position for the typical desk side support technician.
  • You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
  • You will also apply personal knowledge to resolve product support issues that could not be addressed by the service desk.
  • Your assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.