Coordinator (Installation Team)
4 weeks ago
Company Description
Zoom Technology Arizona is a closed-access fiber network provider specializing in deploying Fiber-to-the-Home (FTTH) and Fiber-to-the-Business (FTTB) network infrastructure. Our goal is to expand our business across the U.S., providing high-speed internet access and facilitating the digital transformation of underserved communities. We construct, operate, and maintain dedicated fiber optic cables to connect our customers with the world.
Role Description
This is a full-time on-site role located in Phoenix, AZ for a Coordinator (Installation Team). The Coordinator will be responsible for managing the daily activities of the installation team, ensuring customer satisfaction, coordinating with customers and internal teams, providing training to team members, and maintaining organized documentation and records.
Qualifications
- Customer Satisfaction, Communication, and Customer Service skills
- Training and Organization skills
- Strong problem-solving and decision-making abilities
- Ability to thrive in a fast-paced environment
- Attention to detail and excellent organizational skills
- Ability to work independently and as part of a team
- Prior experience in the telecommunications industry is a plus
- Bachelor's degree in a related field is preferred
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