Client Service Administrator

1 month ago

St Louis, United States Rose International Full time

Date Posted: 05/07/2024

Hiring Organization: Rose International

Position Number: 463668

Job Title: Client Service Administrator

Job Location: Saint Louis, MO, USA, 63146

Work Model: Onsite

Shift: 7:30AM - 4PM

Employment Type: Temp to Hire

Estimated Duration (In months): 5

Min Hourly Rate ($): 23.52

Max Hourly Rate ($): 23.52

Must Have Skills/Attributes: Administrative, Customer Service, Scheduling


Job Description


**Only those lawfully authorized to work in the designated country associated with the position will be considered. **


**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. **


Description:

• Review booking packages and plan customers’ service schedules for new and renewed contracts, including preventive maintenance, proactive, and predictive services.

• Develop maintenance plans using standard maintenance planning tools and documented processes.

• Revise maintenance plans as outlined by Account Managers to meet customer obligations and schedules.

• Review service work orders and inspection reports for deficiencies.

• Fulfill service contract obligations for execution and manage financial performance of the service agreements.

• Verify contract characteristics entered for assigned accounts


Key Responsibilities:

• Deliver full range service in a defined and focused technical or administrative area of work, while clear input / output relations and generic and /or work specific guidelines, procedures are given or available. Positions need basic level of theoretical and practical know how, skills and typically some level related years of experience, in specialized processes, techniques and systems used in office, production or lab environment. Position operates major parts or full spectrum of dedicated specialized standard software packages. Incumbents may handle routine and non-complex practical enquiries and procedures from internal or external customers.


Experience: 3-year vocational training + 3 years practical experience needed Knowledge: Basic knowledge and experience of principles, procedures, work routines and skills in the related field of work, gained through structured and focused 3-year vocational training period


Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.


California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

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