Remote L1 Technical Support Analyst | CSAT 95%+

2 days ago

New York, NY, United States Runpod Full-time

RunPod is the AI Developer Cloud, trusted by developers to build, train, and deploy AI. We are a small, remote-first team that moves fast and values ownership and urgency. The role is the first point of contact for customers, handling L1 tickets and supporting via email, phone, chat and video calls. A CS degree or equivalent plus 2+ years in Python, SQL, and shell is required, with weekend availability. #J-18808-Ljbffr