DevOps Solutions Architect

1 month ago


Sunnyvale, United States Cypress HCM Full time

DevOps Solutions Architect

Location: Sunnyvale, CA 94089 | Hybrid-remote: 3 days in the office per week, 2 working from home

Travel: Limited

Employees: 1,500

Industry: B2B, SaaS, DevOps

Reports To: Director of Solutions Architecture

Most Important Responsibilities:

  • Providing technical expertise and consultative advice for enterprise customers
  • Focusing primarily on post-sale and customer success activities, but joining pre-sales conversations as needed to help sell professional services in addition to SaaS licenses
  • Architecting and designing infrastructure and DevOps solutions for customers
  • Accelerating the onboarding, deployment, and implementation of SaaS products
  • Working with Project Managers to help with estimates and to create SOWs
  • Serving as an engineer as needed, creating advanced scripts and automation for clients via APIs
  • Supporting future up-selling opportunities in collaboration with sales, helping customers expand
  • Meeting with customers to understand their needs and assist them via professional services

What you can bring to the table to impact this role, team, and organization:

  • Experience in a customer-facing solutions engineering role
  • Experience architecting enterprise solutions in the B2B software industry
  • Very technical and hands-on, with experience in DevOps engineering
  • Strong knowledge of CI/CD pipelines
  • Knowledge of security engineering or DevSecOps is preferred
  • Cloud experience with either AWS, GCP, or Azure
  • Strong scripting and automation experience with Python or Java
  • Experience with on-prem solutions and servers
  • Experience with containers – Kubernetes and Docker

Compensation:

  • $200K - $225K
  • 10-15% annual bonus
  • Competitive RSU package

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