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QA Tester

2 months ago

Atlanta, United States Rose International Full time

Experience and Skills Required

Advanced level experience implementing Salesforce build and test processes with quick feedback loop.

Strong understanding of version control, build and deployment processes using release automation tools.

Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.

Analytical and problem-solving abilities to identify and address quality assurance issues in the SDLC.

Seasoned level experience with Agile Scrum methodologies and project management practices.

Knowledge of DevOps principles and practices.

Demonstratable skills in overall project implementation utilizing best practices and strategic planning,

Ability to manage and mitigate risks/issues and take corrective action while working in a Production environment.

Align the QA testing deliverables with the DTE project plan to achieve successful product releases.

Excellent analytical skills required to effectively work in the field of application testing.

Experience and Skills Preferred

3+ years expertise QA testing in Software as a service (SaaS) project

3+ years expertise testing Salesforce in a Production environment

2+ years building Automated Testing to support CI/CD pipelines

2+ years Postman API Platform Testing

Proficient experience creating automated test scripts using Copado with Salesforce, MuleSoft, ABBYY and BOX

The Client is undertaking a multi-year comprehensive transformation of its systems, environment, and business structure. The Client is emphasizing a complete overhaul of service offerings that focus on a new way of business. Centered around an online strategy wherever possible, this customer-focused model will be the “North Star” for all efforts.

The program comprises six key initiatives, with a multi-year phased implementation: 1) Program Organization; 2) Compliance & Enforcement Services; 3) Data Migration; 4) Financial Services; 5) Licensing & Credentials; 6) Titling & Registration. A new system to support all Client services is being built using Salesforce, integrated with a number of other technologies. This position is needed to support the software testing efforts in this transformation and will directly report to and support this effort.

Scope of Work

Be available to Client personnel for online consultation/meetings related to application testing M-F, 8a-5p Pacific Time.

Define and document QA test plans and scripts for both manual and automated testing, scenario-based testing, negative testing, load testing and full regression testing.

Provide regular QA status updates in meetings on progress, issues, and risks.

Identify and document potential risks and challenges associated with QA testing, collaborate on mitigation plans and make recommendations to stakeholders.

Ensure that documentation is clear and accurate to include automation test scripts both completed and in draft form, made accessible to all relevant stakeholders.

Work proactively to address and resolve issues with Hot Fixes in Production that may impact public access for doing business with the Client.

Collaborate with Operations teams, Pod leads and other QA testers to ensure thorough testing of software in a Production environment.

Support the automated QA test process for multiple CI/CD pipelines.

Evaluate and self-optimize the QA testing processes to improve efficiency and reduce time for Hot Fix deployments.

Support automated API testing using Postman within the Salesforce/MuleSoft environment.

Write and verify that Client resources can follow the steps to test User Interface and API readiness in the designated testing environments.

Utilize provided Client resources for questions, clarification if needed and Production driven deadlines.

Weekly written status reports to include, but not be limited to:

oProgress on QA testing and accomplishments during the Week, with Monthly roll-ups.

oIdentify any problems in the Production environment along with proposed and/or actual resolutions.

oReport and verify weekly outstanding impediments or issues that may still need to be addressed.

oUpdates on progress toward quarterly goals and planned activities to be accomplished each quarter.

Create QA Testing Documentation

oALL testing documentation should include step-by-step instructions.

oStep-by-step instructions for both manual and automated testing, including test scripts for the Salesforce User Interface.

oProvide all testing results using Jira, Confluence, Smartsheet and/or Excel.

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).