IT Business Consultant

Found in: Appcast US C2 - 2 weeks ago

Goodlettsville, United States Softworld, a Kelly Company Full time

Job Title: IT Business Consultant

Location: Mission Ridge Goodlettsville TN 37072 3 days onsite Work Hours: 8am - 5 pm Mon to fri (3 days per week onsite)

Onsite Requirements:

  • 3+ years of experience in business analysis, market research, and process flow documentation
  • Experience in strategic planning in Product Development, User Insights, and Product Strategy

Job Description:

  • The role of an IT Business Consultant is to primarily support the opportunity identification process for all new IT requests via the IT Business Integration & Strategy team.
  • This is done by documenting new and existing business processes and opportunity specific business needs by partnering across all business units and levels of the organization.
  • They are additionally responsible for market research, design-thinking workshop facilitation, and helping translate business needs and ideas into actionable items for delivery teams.

Duties & Responsibilities:

  • Partner with executive level clients, helping stakeholders envision their products, who they're for, and the impact they'll have - capturing the business demands and need.
  • Craft detailed documentation inclusive of high-level business needs, research studies, and key insights.
  • Creation of detailed process flows showcasing the inner workings of critical business processes across the organization
  • Engage in product/market research and crafting research deliverables with unique key insights and learnings for stakeholders to use.

Knowledge, Skills and Abilities:

  • You understand the lifecycle of a product - from ideation to delivery - and how technology plays a role.
  • You bring subject matter expertise to key domain areas and contribute new ways of thinking and innovation.
  • You're inspiring and you can command a room, but you're humble and inclusive.
  • You're passionate about technology and the retail industry.
  • You have experience in strategic planning in Product Development, User Insights, and Product Strategy.

Work Experience &/or Education:

  • You have 3+ years of experience in business analysis, market research, and process flow documentation.
  • Bachelor's degree preferred.

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