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Senior Customer Service Representative
4 months ago
Date Posted: 06/07/2024
Hiring Organization: Rose International
Position Number: 465470
Job Title: Senior Customer Service Representative
Job Location: Weston, FL, USA, 33331
Work Model: Onsite
Shift: 7am to 3:30pm Monday thru Friday
Employment Type: Temp to Hire
Estimated Duration (In months): 12
Min Hourly Rate ($): 20.00
Max Hourly Rate ($): 20.00
Must Have Skills/Attributes: Adobe Photoshop, Customer Service, Medical Imaging, Salesforce
Job Description
**Only those lawfully authorized to work in the designated country associated with the position will be considered. **
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. **
Required Qualifications:
• Language Skills: Proficiency in English (Speaking and reading).
• Certification or related experience in Radiology (CT, X-Ray, MRI).
• Certification in Nursing or related field.
• College level anatomy course completion.
• Minimum of 2 Years' work experience required, or equivalent education (associate degree or above).
• Computer skills: Proficiency in Microsoft office suite, SharePoint or Materialize MIMICS.
• Working knowledge of Adobe Photoshop.
• Demonstrated customer service orientation.
• Demonstrated interpersonal and communication skills preferred.
• Demonstrated efficient work methods and an ability to handle multiple tasks in a fast-paced environment.
Education :
• High School Diploma or equivalent is required, a bachelor’s degree or equivalent is preferred
Responsibilities will include but not be limited to the following:
• Create cases to be completed using a proprietary case management system.
• Review CT scans for conformity to Mako Surgical protocol.
• Segment CT scans using specialized software to create 3D Anatomical Bone Models for use in Robotic Surgery.
• Create Pre-Operative Surgical Plans using the previously created Digital Bone Models for robotically assisted Total Hip and Total Knee Replacement.
• Review CT segmentations and Surgical Plans for accuracy of anatomical landmark selection, and implant sizing and positioning.
• Upload completed Pre-plans to field based personnel.
• Document all activities according to prescribed methods and procedures.
• Follow work instructions exactly to deliver consistent output.
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
