Ecommerce Specialist

The company is a Japanese lifestyle brand that manufactures wellness items. You will be responsible for handling Amazon marketplace platform with advanced problem-solving skills to seek out the possibility of our business expansion actively.

Responsibilities

• Create and optimize product listings across various marketplaces, ensuring accurate and compelling product information, images, and pricing to drive customer engagement and conversion.
• Develop and execute effective advertising strategies to increase product visibility and drive traffic to our listings on marketplaces. Monitor and analyze ad performance to optimize campaigns
• Manage customer inquiries, feedback, and reviews on marketplace platforms as well as corporate websites, providing excellent customer service and promptly addressing any concerns or questions.
• Generate regular reports on sales, trends, and customer behavior to identify growth opportunities and make data-driven decisions.
• Develop effective business strategies and promotional activities based on data analysis and market trends to contribute to business expansion.
• Collaborate with cross-functional teams, to ensure seamless integration and alignment of marketplace strategies with overall business objectives.
• Other duties assigned.

Qualifications

• Fluency in Japanese - Conversational to Professional Working level.
• Experience in Amazon Vendor Central operations or Amazon Seller Central operations for a manufacturer company.
• Ability to create, analyze, and comprehend marketplace data and sales analytics for use in forecasting, production, and communication with others.
• Experience in customer service.
• Basic proficiency in Adobe Photoshop or comparable graphic design software for the development of attractive visuals and infographics.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.