Customer Success Team Lead, SMB

About WelcomeHomeWelcomeHome is an Atlanta-based SaaS startup with the mission to build the best Customer Relationship Management (CRM) platform in the senior living space.Since launch in 2019, we have experienced incredibly rapid growth.Profitable from day one, we’ve hit hypergrowth with a team that prioritizes client results over external / VC reporting...

About WelcomeHomeWelcomeHome is an Atlanta-based SaaS startup with the mission to build the best Customer Relationship Management (CRM) platform in the senior living space.Since launch in 2019, we have experienced incredibly rapid growth.Profitable from day one, we’ve hit hypergrowth with a team that prioritizes client results over external / VC reporting...

Transforming Customer ExperienceWe are seeking a seasoned professional to lead our Customer Success team in the Healthcare vertical at First Advantage.About the RoleThe ideal candidate will possess a strong track record of enhancing customer satisfaction, retention rates, and overall customer experience. With a minimum of 5 years in customer-focused roles,...

Unlocking Customer Success through Innovative EnablementAt First Advantage, we're driving a technology transformation that requires experts who can deliver best-in-class user experiences, develop scalable solutions, and guide our agile teams and clients through meaningful changes.We're seeking a highly motivated Customer Success Enablement Lead - Technology...

We're looking for a passionate customer advocate to join our Customer Success Team! This role is perfect for a current CSM (or Junior CSM) looking to step up into greater responsibility. You’ll have the opportunity to take ownership of key initiatives within Sched’s Customer Success function while leading by example in managing and expanding our growing...

Job Grade: G - 23Salary Compensation: $94,000 – $101,000 annually. Commensurate with experience.Position posted until filledGeneral Description and Classification StandardsUnder the direction of the Deputy Commissioner the Customer Success Manager assists with combining the City’s goals and customer’s goals to form a cohesive, data-led, and...

Flowable is a leading provider of open-source Intelligent Business Automation solutions that combine the power of case and process support into a single platform. As our Customer Success Manager, reporting to our VP of Customer Success, you will be a partner to our customers, enabling them to achieve their objectives and maximize value from their...

Job DescriptionJob Purpose The Manager of Customer Success (CS) leads a team of Customer Success Managers (CSMs), overseeing their efforts to maximize customer satisfaction, retention, and business growth by ensuring continuous improvement across functions that directly impact the customer experience. Essential Functions and Responsibilities Sustaining...

About the RoleKatalon, Inc. is a leading provider of quality management platforms that empower teams to deliver exceptional customer experiences faster and more efficiently. We're seeking an experienced Customer Success Strategist to join our team and help drive business growth.The ideal candidate will have a proven track record of building trusted...

Are you passionate about the language industry and technology? Would you like to become the trusted advisor for your customers and see how you contribute to their success? Are you driven by strong team spirit, international work environment with flat hierarchies and plenty of chances to bring in your strengths and ideas? Are you curious, trustworthy, caring...

The world is changing in the way we consume products, from ownership to usership, and DigitalRoute is positioned in the center of the transition. Because, when enterprises pivot to usage-based business models, they often make an unfortunate discovery. Their systems weren’t built to handle the massive data volumes and complexity that usage-based models...

Connect, Engage, Convert in the Mobile World About iFOLIO We’re iFOLIO, helping teams grow with personalized digital marketing & sales enablement.✨ Deliver awesome customer experiences with a collaborative cloud & patented analytics.✨ About Our Team Leading with our awesome platform & core values, we help teams across every industry connect, engage,...

The world is changing in the way we consume products, from ownership to usership, and DigitalRoute is positioned in the center of the transition. Because, when enterprises pivot to usage-based business models, they often make an unfortunate discovery. Their systems weren't built to handle the massive data volumes and complexity that usage-based models...

IRONSCALES Fights Phishing. IRONSCALES is a self-learning, AI-driven email security solution that continuously detects and remediates advanced threats for global organizations of any size. Our solution is fast to deploy, easy to operate, and provides unparalleled protection against email threats. Who We Are : We are IRONSCALES. We care about people. We care...

IRONSCALES Fights Phishing. IRONSCALES is a self-learning, AI-driven email security solution that continuously detects and remediates advanced threats for global organizations of any size. Our solution is fast to deploy, easy to operate, and provides unparalleled protection against email threats. Who We Are: We are IRONSCALES. We care about people. We care...

About the job Customer Success manager CUSTOMER SUCCESS MANAGERJOB SUMMARY It is hard to find someone in todays world that hasnt been impacted by cancer. At OncoLens, we envision a world where every cancer patient has access to the best possible minds, therapies and innovations in care in time to make a difference. OncoLens has created an AI driven oncology...

Document Crunch is on the lookout for a Renewals Specialist to join our growing team. The Renewals Specialist will play a vital role in managing customer relationships, ensuring satisfaction, and driving contract renewals. This is an exciting role as you will have the opportunity to be the founding member of our SMB renewals team. You will be at the...

Company Overview Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more. Our mission is to revolutionize how school districts manage operational...

Your RoleAs a Global Customer Success Leader at StubHub, you will lead all global specialty functions, including VIP (customers with high value orders receiving white glove, proactive service), ECC (executive escalation resolution), Compliance/Legal/GDPR teams as well as our Incident Response Team. Your responsibilities will include setting and monitoring...

WHO WE ARE? Riskonnect, Inc. is the leading integrated risk management software solution provider that empowers organizations to anticipate, manage and respond in real-time to strategic and operational risks across the extended enterprise. Riskonnect is the only provider ranked in the leadership and visionary quadrants by world-renowned industry analysts...