Senior Application Engineer
1 month ago
Description:
The Senior Applications Engineer, Finance acts as IT owner of several applications and platforms owned by the firm’s Finance team. These include Elite 3E, Design Gallery, Chrome River, eBillingHub, IntApp Time, Proforma Tracker, Star Collect, integrations
Responsibilities:
- IT owner of several enterprise solutions owned by the Finance team
- Act as the IT liaison for Finance. This will require a sound understanding of law firm finance workflows and needs
- Work on application implementations, upgrades, enhancements, troubleshooting, and roadmaps;
- Provide direct oversight and management of various solutions as assigned;
- Act as subject matter expert for those systems and provide technical support, as needed; Ensure the health and stability of all solutions owned
Proficiencies:
- Possess strong communication, organization, negotiation, critical thinking, and leadership skills as well as exceptional customer service and collaboration abilities
- Advanced knowledge of multi-tier architecture including servers, databases, proxies, load balancing, trust/access rights, certificates, and integrations
- Advanced knowledge of Windows Server including IIS, services, scheduled tasks, logging, and configurations
Qualifications:
- At least 2 years’ Foundation experience and equivalent working with CRM solutions
- At least 7 years’ of information technology experience
- At least 5 years’ experience working with and supporting enterprise platforms
- At least 3 years’ of experience in a professional services or legal environment
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