Operations Manager
3 weeks ago
We are looking to add a leadership-focused and experienced Warehouse Operations Manager to our growing team to oversee and manage our warehouse operations. The ideal candidate will have strong supervisory and leadership skills, an ability to manage a small team of warehouse associates, proactively work to improve and maintain the warehouse’s efficiency, and exhibit a high degree of detail orientation.
Key Responsibilities
- Manage quality control, shipping and receiving accuracy, and implement checks and balances to minimize errors
- Implement new initiatives and ideas; drive change to enable team to meet assigned goals
- Work with senior leadership to drive business strategy and goals
- Lead warehouse staffing, recruiting, training, professional development and scheduling
- Lead safety training procedures and protocols, provide regular guidance and oversight to staff
- Ensure warehouse is OSHA compliant; maintain documentation of workplace incidents and OSHA-related documentation
- Use technology to perform inventory checks
- Oversee customer orders and ensure information is properly disseminated to staff
- Assure team accurately fulfills order in a timely manner
- Hold daily meetings at the start and end of each shift; meet individually with warehouse associates to review expectations and daily tasks
- Motivate and engage team on a daily basis
- Serve as point of escalation for questions and support for staff
- Ensure proper working conditions of the warehouse, including safety and cleanliness
- Other duties as assigned
Qualifications
- 5-7 years of warehouse or operations management in a warehouse setting
- Lean or six sigma strongly preferred
- Proven ability to create and implement new operational processes and improvements
- Demonstrated ability to manage and lead a team of associates
- Excellent communication skills and attention to detail
- Strong problem-solving and analytical skills
- OSHA Forklift Certification a plus
- Ability to meet physical demands of a general warehouse setting
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