Store Manager | Miami Design District
3 weeks ago
Overview
The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.
The David Yurman Miami Design District Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
- Create and execute strategic initiatives to deliver the planned annual sales goals
- Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
- Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager’s primary duties and must be kept to a minimum.
- Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
- Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
- Monitor and measure all stores’ performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.
Clientele/Service Management
- Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
- Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
- Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
- Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
- Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
- Operations
- Deliver controllable expenses on and/or under expense budgets
- Ensure all company policies and procedures are communicated appropriately and followed by all store associates
- Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
- Maintain proper care standards for the product to ensure quality saleable condition
- Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
- Embrace technology to enhance customer experience and create expectation with associates to utilize
- Ensure all security procedures are communicated appropriately and followed by all store associates
Talent Training and Development
- Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
- Develop and motivate staff through clear communication, goal setting and regular
- coaching opportunities
- Lead succession planning by training and developing store management team
- Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
- Identify training needs and develop growth potential of each staff member
Qualifications
- Well networked into the High Net Worth individual, and the local philanthropy scene
- Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
- Searching for an entrepreneurial minded business operator
- Positive leader with strong sales background
- Ability to speak multiple languages
- Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience
- Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
- Ability to manage multiple tasks in a fast-paced environment
- Proven ability to manage high volume and inventory with an emphasis on driving results
- Strong community relations
- Fine Jewelry and or Fine Watch experience preferred, but not required
- Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
-
Assistant Store Manager | Miami Design District
2 months ago
Miami, United States David Yurman Full timeOverviewThe Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant...
-
Assistant Store Manager | Miami Design District
3 weeks ago
Miami, United States David Yurman Full timeOverviewThe Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant...
-
Assistant Store Manager | Miami Design District
2 months ago
Miami, United States David Yurman Full timeOverviewThe Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant...
-
Assistant Store Manager | Miami Design District
18 hours ago
Miami, United States David Yurman Full timeOverviewThe Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant...
-
Miami, United States Kering Group Full timeWe are currently seeking an Operations Supervisor who will report to the Store Manager as part of our dynamic team in Miami Design District. Your opportunity. Serves as an ambassador of the brand by exhibiting passion for Bottega Veneta, meeting and Operations Supervisor, Operations, Design, Store Manager, Supervisor, Manufacturing, Sales, Retail
-
Sales Support | Miami Design District
1 month ago
Miami, United States David Yurman Full timeOverviewDavid Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all...
-
Sales Support | Miami Design District
2 months ago
Miami, United States David Yurman Full timeOverviewDavid Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all...
-
Sales Support | Miami Design District
1 month ago
Miami, United States David Yurman Full timeOverviewDavid Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all...
-
Sales Support | Miami Design District
18 hours ago
Miami, United States David Yurman Full timeOverviewDavid Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all...
-
Sales Support | Miami Design District
2 days ago
Miami, United States David Yurman Full timeOverviewDavid Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all...
-
Operations Manager | Miami Design District
1 month ago
Miami, United States David Yurman Full timeOverviewDavid Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all...
-
Operations Manager | Miami Design District
2 months ago
Miami, United States David Yurman Full timeOverviewDavid Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all...
-
Operations Manager | Miami Design District
1 month ago
Miami, United States David Yurman Full timeOverviewDavid Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all...
-
Miami, United States David Yurman Full timeOverviewDavid Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all...
-
Operations Manager | Miami Design District
18 hours ago
Miami, United States David Yurman Full timeOverviewDavid Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all...
-
Client Advisor
2 months ago
Miami, United States Louis Vuitton Full timeOur Louis Vuitton store in Miami Design District is seeking a highly motivated Part Time Client Advisor with a passion for creating memorable experiences for our worldly clientele. This is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Sales Associate but as a true personal ‘advisor’- someone who is...
-
Client Advisor
1 month ago
Miami, United States LVMH Full timePosteOur Louis Vuitton store in Miami Design District is seeking a highly motivated Part Time Client Advisor with a passion for creating memorable experiences for our worldly clientele. ProfilThis is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Sales Associate but as a true personal 'advisor'- someone who is...
-
Client Advisor, Miami Design District
2 weeks ago
Miami, United States Zimmermann Full timeZIMMERMANN is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, EU, UK the USA and a successful online...
-
Sales Associate
6 days ago
Miami, United States Richemont Full timeAt Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...
-
Sales Associate
2 days ago
Miami, United States Richemont Full timeAt Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...
