Desktop Support Technician

3 weeks ago

Piney Flats, United States Pomeroy Full time

Pomeroy is seeking a Desktop Support Technician to work in the Piney Flats, TN area for a 1 year contract role.

Must be willing to work onsite 5 days a week.

Essential Job Functions:

• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.

• Assist with infrastructure projects and assignments.

• Participate in basic monitoring and routine troubleshooting of infrastructure systems.

• Collaborate with team members to address infrastructure challenges and daily operational tasks.

• Support the creation and maintenance of infrastructure documentation.

• Develop and improve technical skills through on-the-job experience.

• Show eagerness to learn and gain expertise in infrastructure services.

• Follow established best practices and standards in infrastructure service delivery.


Required Skills:

  • 3+ years of Deskside support experience in a Windows 10 environment
  • Hardware, software installation, troubleshooting experience
  • Win 10 and MS Office Suite support experience
  • Interpersonal skills to work with customers and other unit personnel
  • Communication skills
  • Time management and organizational skills

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