VDI Engineer

As a VDI Engineer supporting the Government, you will be charged with engineering solutions for baseline VDI builds to ensure upgrades are incorporated before operating system (OS) end-of-life. Job Description

• Engineering, Designing, testing, implementing, maintaining, securing, and full life-cycle management of the complex Citrix XenDesktop and NetScaler solutions deployed in the large Enterprise environment.
• Designing and supporting Microsoft infrastructure solutions, including Azure Virtual Desktop, on-prem, cloud, and hybrid.
• Interacting with the Government regarding technical considerations for problems, issues, or conflicts.
• Engineering, implementing, mitigating, monitoring, and tuning VDI environment and management software to obtain Authorize To Operate (ATO) for new VDI solutions.
• Managing Citrix products (Virtual Apps, Virtual Desktops, ADC, Provisioning).
• Operating and executing scripting skills in PowerShell or Python.
• Providing Tier 3 and above support as needed (troubleshooting, problem resolution support, and Root Cause Analysis (RCA)).
• Preparing and maintaining documentation for VDI solutions, processes, and procedures related to engineering projects.

Required Skills

• Experience performing engineering work associated with the design, development, maintenance, and testing of infrastructure for desktop application packaging and deployment technologies.
• Knowledge of Citrix XenApp, AppLayering, and/or Enterprise Layer Manager (ELM).
• Hands-on experience with SQL Clustering Failover.
• Knowledge of cloud, networking, and enterprise architectures.
• Expertise in the Windows 10 area – Standard Operating Environment (SOE), imaging, evergreen, etc.

Required Certifications 

• CWS-215: Citrix Virtual Apps and Desktops 7 Administration On-Premises and in Citrix Cloud.
• Azure.

Desired Certifications

• Managing Modern Desktops (MD-101).
• Windows 2019 Server Deployment.
• Remote Desktop Services (RDS).
• Citrix Virtual Apps and Desktops (1Y0-312).

Education and Experience 

• High School Diploma + 12 years of experience.
• Associate's Degree + 10 years of experience.
• Bachelor's Degree + 8 years of experience.
• Master's Degree + 6 years of experience.
• PhD + 4 years of experience.

Standard Characteristics 

• Experience performing engineering work associated with the design, development, maintenance, and testing of infrastructures for desktop application packaging and deployment technologies.
• Identifies, designs, and implements process improvements for the virtualization of and distribution of applications: automating manual processes, optimizing delivery, re-designing infrastructure for greater scalability.
• Analyze user’s requirements, concept of operations documents, and high level system architectures to develop system requirements specifications.
• Provide technical leadership for the integration of requirements, design, and technology.
• Incorporate new plans, designs and systems into ongoing operations.
• Develop system architecture and system design documentation.
• Interact with the Government regarding technical considerations and for associated problems, issues or conflicts.
• Responsible for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility.

Leadership Management

• May work individually or as a key member of a senior leadership team.
• Oversees and monitors performance across several disciplines and, when required, takes steps to resolve issues.

Capabilities and Additional Requirements 

• Responsible for managing very complex and/or high-risk programs and shall not serve in any other capability.
• Supervise assigned technical staff, including subordinate managers. 
• Establish state-of-the-art techniques for designing, developing, modifying, and troubleshooting highly complex computer operating hardware systems.
• Design operating/hardware systems; formulate system concepts and architecture, specific requirements, and develop implementation approaches. Identify and direct resolution of complex hardware/software interface issues; subject matter expert on emerging technologies; direct the development of systems specifications and technical documentation. 
• Provide technical direction for the development, engineering, interfacing, integration, and testing of all components of complex hardware/software systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis.
• Conduct and/or approve end-to-end system trade analyses to optimize system operations over its life-cycle through the proper balance of non-functional system performance areas.

Pay & Benefit Highlights Compensation

• Above market fixed salary or hourly pay.
• Up to $10,000 bonus for each referral.
• Additional bonuses for exceptional performance, assisting with business development and company growth.

Health

• 100% paid premiums for health insurance. Choose from over 80 gold-level medical plans from Aetna, CareFirst, Kaiser and UnitedHealthcare. Choose from PPO, EPO, POS, HMO, and HSA-compatible.
• HSA and FSA options.
• 100% paid premiums for dental insurance.
• 100% paid premiums for vision insurance.

Income Protection

• 100% paid premiums for short-term disability.
• 100% paid premiums for long-term disability.
• 100% paid premiums for accidental death & dismemberment.
• 100% paid premiums for life insurance with a $200,000 max benefit.

Retirement

• 8% company contribution to 401k with immediate vesting.
• 401k pre-tax and Roth options.

Leave

• Up to 20 days of flexible paid time off (PTO).
• 11 days of paid floating holidays.

Work-Life Balance

• Flexible work schedules including flex time and compressed work period.
• Remote work including partial or fully remote (contract and project-dependent).

View our detailed Pay & Benefits Equal Opportunity Employer Base-2 Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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