Document Mgmt Tech I

Found in: Appcast US C2 - 1 week ago

Lewiston, United States Rylem Staffing Full time

Job Title: Document Mgmt Tech I

Job Type: Contract

Site Type: Onsite (Lewiston, ID)

Duration: 3 Months

Job Responsibilities:

  • Contribute to overall member satisfaction by providing support to the corporation in both Imaging and Mail work
  • Sort and prepare mail and paper documents for imaging and utilize imaging/scanning software/hardware to scan, index, and commit to RADAR all claims
  • Claim-related documents and other relevant corporate files
  • Commit all documents to the Regence Query System
  • Process and sort both incoming and outgoing company mail
  • Operate and maintain equipment used in mailing, shipping and imaging processes
  • Document and report to the Lead and/or Supervisor all problems that interfere with daily production
  • Record and document all incoming daily work to ensure timely and accurate turnaround of mail processing, based on mailing standards and procedures and Regence internal team’s requirements
  • Ensure clarity of the image, which may require adjustments by the Technician or technical assistance from senior staff
  • Maintain processing center security and confidentiality of information processed
  • Ensure that only authorized personnel access the processing center and that sensitive documents and equipment are secure
  • Sort and prepare documents for imaging, by Slicing open envelopes, removing contents, removing staples, taping down torn pages and small documents, and flattening claims/documents for imaging
  • Receive, sort, and distribute incoming mail and prepare outgoing mail or items for shipping or mailing
  • Identify and sort claims/documents by each different job type for different departments. Each department has several different job types to identify and prep for imaging
  • Identify and prep each department’s job type using a special separator barcode sheet between each document
  • Fill out individual department's cover sheets and place that department's cover sheets on top of each different job type/batch of claims/documents for that department’s workflow
  • Set up and prepare manual imaging logs for imaging daily
  • Ensure all imaged document batches are tracked and logged, as they are imaged by batch type
  • Complete and total the imaging log at the end of the day
  • Utilize imaging scanner/PC combination to index and scan claims and corporate records by job type, following established procedures
  • Utilize verifier/PC combination to verify documents have been imaged correctly by job type and queue destination, inspecting images on the PC to ensure and maintain the qualify of claims and documents imaged
  • Responsibilities will include reassembling and stapling the documents
  • Utilize verifier PC combination to commit, all scanned documents to RADAR for retrieval by many of the departments throughout Regence (this includes HIPAA sensitive information which requires measures to ensure confidentially of corporate business, patient, and provider data; this requires that all documents committed are clear and legible as all documents that are not legible must be returned for rescanning)
  • Verify for accuracy and mail out letters coming from claims analysts daily
  • Complete special projects and reports as assigned
  • May receive, sort, and distribute incoming mail and prepare outgoing items for shipping


Job Requirements:

  • High school diploma or equivalent
  • 1-4 years of experience in an office or imaging environment preferred
  • Working knowledge of the outgoing mail/shipping process and the use of mail or shipping machines to add postage or shipping labels to mail or shipping if needed
  • Ability to operate a variety of standard business equipment, (PCs, calculators, copiers, fax, scanners, mail and shipping machines, etc.)
  • Ability to follow instructions, technical guidelines, and written procedures
  • Demonstrated ability to prioritize tasks to meet deadlines with minimal supervision and always maintain superior quality and quantity
  • Demonstrated ability to work effectively in a detail-oriented, team environment
  • Basic knowledge of U.S. Postal Service mailing rules and regulations
  • Extreme attention to detail is required

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