Operations Manager

2 weeks ago


Irving, United States Amtec Inc. Full time

Job Summary:

As a Operations Manager, you will play a crucial role in business operations within the MVNO market. Your efforts will directly contribute to the company's growth and success in these specialized markets.


Responsibilities

  • Manage the day-to-day operations of the MVNO, including network access, customer service, billing, and provisioning.
  • Ensure compliance with regulatory requirements and industry standards.
  • Develop and implement processes and procedures to improve operational efficiency and customer satisfaction.
  • Monitor and analyze MVNO performance and key metrics, and provide regular reports to senior management.
  • Manage relationships with MVNO partners and vendors.
  • Identify and implement cost-savings measures.


Qualifications

  • Bachelor’s degree and 3+ years relevant work experience.
  • Strong understanding of MVNO operations and the telecommunications industry.
  • Proven track record of successfully managing and improving MVNO operations.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to coordinate/manage multiple responsibilities simultaneously.


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