Security Camera Technician

4 weeks ago

Delaware, United States ACI PROTECTION, LLC Full time

**Job Posting: Security Camera Technician**

Are you a detail-oriented problem solver with a passion for unraveling mysteries? ACI Protection is looking for talented individuals like you to join our team as Security Camera Technicians


**About Us:**

At ACI Protection, we specialize in providing cutting-edge video security solutions, including event-based monitoring, to a prestigious roster of national clients across the United States. We're dedicated to delivering top-notch remote support and ensuring the safety and security of our clients.


**Position Overview:**

We're currently seeking Security/Client Support Technicians to join our team at our Delaware, Ohio office. In this role, you'll play a crucial part in maintaining and troubleshooting IP camera systems for our valued customers. This is an in-office position, offering a stimulating environment with no additional travel required.


**Responsibilities:**

- Utilize remote access tools to troubleshoot IP camera issues across customer networks

- Schedule and provide support to on-site technicians, ensuring efficient resolution of issues

- Maintain detailed documentation of all work performed

- Conduct thorough video reviews and investigations, including preparing written reports as needed


**Experience and Skills Required:**

- Minimum of 2 years' experience working with IP security cameras

- Proficiency in working with computers and IP network devices

- Ability to effectively support remote technicians in troubleshooting camera systems

- Strong customer service focus with excellent verbal and written communication skills

- Familiarity with Microsoft Office programs, particularly Outlook, Excel, and Word

- Experience with burglary systems, access control, fire systems, and monitoring centers is advantageous


**Why Join Us?**

- Competitive compensation and benefits package based on experience and skill level

- Opportunity to work with cutting-edge security technology and solutions

- Collaborative and supportive work environment

- Chance to make a meaningful impact in ensuring the safety and security of our clients


If you're ready to take your career in security technology to the next level and become part of a dynamic team dedicated to excellence, ACI Protection is the place for you. Apply now to join us in making a difference

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