Information Technology Specialist
10 hours ago
Our client a growing, MSP, is seeking an experienced IT Support Technician II who will deliver prompt and valuable technical support for computer systems. In this role, you will address Level II technical inquiries and provide knowledgeable resolutions. The ideal IT Support Technician will possess robust technical expertise and excel in effective communication, ensuring a comprehensive grasp of issues and clear explanations of the solutions. This position requires a customer-centric approach and ability to demonstrate patience in addressing challenging customer service concerns.
Responsibilities:
- Serve as the first point of contact for customers seeking technical assistance over the phone, Email or the ticketing system and triage issues as required.
- Troubleshoot and resolve Tier 2 client hardware and software related issues in a timely manner ensuring complete client satisfaction.
- Process onboarding and offboarding of employees across entire client base.
- Identify recurring issues and develop solutions including impact analysis.
- Ability to solve issues from the office utilizing company RMM tool.
- Document solutions and process for resolution in ticketing system.
Required Qualifications:
- 2-3 Years of Experience in a Service Desk Role
- CompTIA A+ certification or equivalent with desire to enhance knowledge.
- Experience working with enterprise E-mail solutions such as Office 365, G-Suite and Exchange along with ability to integrate them on mobile devices.
- Ability to diagnose and resolve workstation issues of any type.
- Excellent communication skills and the ability to fully document interactions.
- Customer-oriented and ability to work under pressure.
- Install, Configure and Troubleshoot PC, MAC and Mobile device hardware and OS related issues.
- Ability to troubleshoot and deploy enterprise printers including multifunctional devices.
- Appropriate knowledge of Microsoft Server, Active Directory, Networking and Infrastructure for solving intermediate level issues
- Additional duties as assigned.
Schedule:
- 8 hour shift - Monday to Friday 8:00am – 5:00pm Onsite
-
Information Technology/Information Assurance
1 month ago
Fort Walton Beach, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:NoneJob Family:Information SecurityJob Qualifications:Skills:Information Assurance, Information Security, Information SystemsCertifications:Experience:8 + years of related...
-
Project Manager, Information Technology
2 weeks ago
Fort Walton Beach, United States General Dynamics Information Technology Full timeYOUR IMPACT:Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defenses mission to keep our country safe and secure. JOB DESCRIPTION - The IT Enterprise Project Manager's prim Information Technology, Project Manager, Technology, Enterprise, Manager, Project Management
-
Project Manager, Information Technology
1 week ago
Fort Walton Beach, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:NoneJob Family:Project/Task ManagementJob Qualifications:Skills:Information Technology (IT), Information Technology Management, Waterfall Project...
-
Information Technology Support Specialist
2 weeks ago
Deerfield Beach, United States Insight Global Full timePosition: It Support SpecialistOpenings: 1Duration: 6 Month Contract to HireLocation: Deerfield Beach, FLHours: 8:30am-5:30pm - 1 hour for lunchInterview Process: one and done virtualRequired Skills and Experience · 3-5 years of experience as an IT support specialist.· An associate's degree or higher in computer science, information technology, or similar...
-
Information Technology Specialist
2 weeks ago
Boynton Beach, Florida, United States Early Learning Coalition of Palm Beach County Full timeJob SummaryThe Early Learning Coalition of Palm Beach County is seeking a highly skilled Information Technology Specialist to provide technical support and maintain the organization's IT infrastructure.Key Responsibilities:Provide direct user support to employees, including hardware and software installation, troubleshooting, and maintenance.Install and...
-
Information Technology Support Specialist
2 weeks ago
Deerfield Beach, United States Insight Global Full timeWe are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software, enhancing system performance, and securing data. You should have experience in providing information technology support in a fast-paced environment. IT Support Specialist...
-
Information Technology Support Specialist
2 weeks ago
deerfield beach, United States Insight Global Full timeWe are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software, enhancing system performance, and securing data. You should have experience in providing information technology support in a fast-paced environment. IT Support Specialist...
-
Information Technology Support Specialist
2 weeks ago
Deerfield Beach, United States Insight Global Full timeWe are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software, enhancing system performance, and securing data. You should have experience in providing information technology support in a fast-paced environment. IT Support Specialist...
-
Information Technology Support Specialist
2 weeks ago
Deerfield Beach, United States Insight Global Full timeWe are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software, enhancing system performance, and securing data. You should have experience in providing information technology support in a fast-paced environment. IT Support Specialist...
-
Information Technology Support Specialist
2 weeks ago
Deerfield Beach, United States Insight Global Full timePosition: IT Support SpecialistLocation: Deerfield Beach, FL 33442Duration: 6-month contract-to-hireRequired Skills & Experience · 3-5 years of experience as an IT support specialist. · An associate's degree or higher in computer science, information technology, or similar OR equivalent years of experience · In-depth knowledge of computer hardware,...
-
Information Technology Support Specialist
2 weeks ago
Deerfield Beach, United States Insight Global Full timeWe are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software, enhancing system performance, and securing data. You should have experience in providing information technology support in a fast-paced environment. IT Support Specialist...
-
Information Technology Support Specialist
2 weeks ago
Deerfield Beach, United States Insight Global Full timeWe are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software, enhancing system performance, and securing data. You should have experience in providing information technology support in a fast-paced environment. IT Support Specialist...
-
Information System Security Specialist
7 days ago
Virginia Beach, Virginia, United States Imagine One Technology Full timeJob Title: Information System Security SpecialistImagine One Technology is seeking highly skilled Information System Security Specialists to support the U.S. Navy at Naval Surface Warfare Center Dahlgren Division (NSWCDD). As a key member of our team, you will provide research and engineering services for Navy Surface Tactical...
-
Information System Security Specialist
3 weeks ago
Virginia Beach, Virginia, United States Imagine One Technology Full timeJob Title: Information System Security SpecialistImagine One Technology is seeking highly skilled Information System Security Specialists to support the U.S. Navy at Naval Surface Warfare Center Dahlgren Division (NSWCDD). As a key member of our team, you will provide research and engineering services for Navy Surface Tactical...
-
Information Technology Specialist
2 weeks ago
Huntington Beach, United States Frederick Fox Full timeOur client a growing, MSP, is seeking an experienced IT Support Technician II who will deliver prompt and valuable technical support for computer systems. In this role, you will address Level II technical inquiries and provide knowledgeable resolutions. The ideal IT Support Technician will possess robust technical expertise and excel in effective...
-
Information System Security Specialist
2 weeks ago
Virginia Beach, Virginia, United States Imagine One Technology Full timeJob Title: Information System Security SpecialistImagine One Technology & Management, Ltd. is seeking highly skilled Information System Security Specialists to support the U.S. Navy at Naval Surface Warfare Center Dahlgren Division (NSWCDD). As a key member of our team, you will provide research and engineering services for Navy Surface Tactical...
-
Information Systems Security Manager
2 weeks ago
Fort Walton Beach, Florida, United States General Dynamics Information Technology Full timeJob SummaryWe are seeking an experienced Information Systems Security Manager to join our team at General Dynamics Information Technology. As a key member of our cybersecurity team, you will be responsible for ensuring the security and integrity of our information systems and networks.Key ResponsibilitiesDevelop and implement information system security...
-
Information Technology Support Specialist
2 days ago
Huntington, United States Motion Recruitment Full timeIAM Support Specialist6-Month ContractHuntington, WV – 100% onsite in officeWith the seasonal support starting to peak, our client is needing all hands-on deck! This position is responsible for the installation, maintenance and troubleshooting of desktop computers, peripherals, software and related systems. Responsibilities include the timely resolution of...
-
Information Technology Support Specialist
3 days ago
Huntington, United States Motion Recruitment Full timeIAM Support Specialist6-Month ContractHuntington, WV – 100% onsite in officeWith the seasonal support starting to peak, our client is needing all hands-on deck! This position is responsible for the installation, maintenance and troubleshooting of desktop computers, peripherals, software and related systems. Responsibilities include the timely resolution of...
-
Information Systems Security Manager
7 days ago
Fort Walton Beach, Florida, United States General Dynamics Information Technology Full timeJob Title: Information Systems Security ManagerGeneral Dynamics Information Technology (GDIT) is seeking an experienced Information Systems Security Manager to join our team. As a key member of our cybersecurity team, you will be responsible for ensuring the security and integrity of our information systems.Key Responsibilities:Develop and implement...